Press Ganey Unveils New Brand, Game-Changing Clinical Management Solution for Healthcare Providers

Oct 28, 2010, 08:00 ET from Press Ganey

SOUTH BEND, Ind., Oct. 28 /PRNewswire/ -- Press Ganey, the nation's only company that integrates patient satisfaction and clinical/operational performance solutions to help healthcare providers become higher performing organizations, is unveiling a new look and a game-changing new product.

Press Ganey's new Clinical Performer(SM) solution integrates financial, operational, satisfaction and quality data, producing profiles that allow hospital managers and medical staffs to analyze physician practice patterns, improve resource management and identify cost-saving opportunities. The product elevates Press Ganey's role with healthcare providers to become a full-service integrated provider of insights.

Along with the product launch, Press Ganey is unveiling a new brand to represent the company's rich history and to reflect the company's evolution from a patient satisfaction leader into a provider of insight into total performance. The new brand includes a new logo and tagline, web site and product names.

"In response to our clients' developing needs, we've updated our brand and broadened our portfolio beyond our historical strength in patient satisfaction to include solutions to help health care organizations improve financial and clinical outcomes," said Richard Siegrist, CEO of Press Ganey.  "Our latest solution, Clinical Performer(SM), provides clients with the critical ability to see the correlation between satisfaction for employees, physicians and patients; as well as information about clinical outcomes and core measures."

Clinical Performer(SM) promotes collaboration to support unified improvement initiatives. Physicians and administrators can use it to begin to tackle difficult issues of care that can only be resolved through their partnership. The information revealed in reports provides a starting point for discussions and decision-making to improve patient care. In addition to the Clinical Performer(SM), Press Ganey will be unveiling its new Improvement Portal(SM) early next year. The portal is an online gateway providing insight into performance, including real-time data, and access to best-in-class improvement resources.  

"Historically, Press Ganey has played an important role in helping our health care clients meet their challenges to improve, and that is even more important today," added Siegrist. "Now we are able to provide solutions and insight not just in terms of patient satisfaction and employee and physician engagement, but across the whole sphere of performance improvement."

For more information and to experience the new Press Ganey web site and resources visit: www.pressganey.com.

Press Ganey Associates, Inc.

Recognized as a leader in performance improvement for 25 years, Press Ganey partners with more than 10,000 health care organizations to create and sustain high performing organizations, and, ultimately, improve the overall health care experience. The company offers a comprehensive portfolio of solutions to help clients operate efficiently, improve quality, increase market share and optimize reimbursement. Press Ganey works with clients from across the continuum of care – hospitals, medical practices, home health agencies and other providers – including 50% of all U.S. hospitals. For more information, visit www.pressganey.com.

SOURCE Press Ganey



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