FRESNO, Calif., March 30, 2011 /PRNewswire/ -- PrideStaff and PrideStaff Financial announced today they have been named to Inavero's 2011 Best of Staffing™ Client List. Best of Staffing, presented in partnership with CareerBuilder, is the nation's only satisfaction award that recognizes exceptional client service within the staffing industry. Fewer than 1 percent of North American staffing firms have been named to the 2011 Best of Staffing Client List.
"We're honored to be listed among the top 1 percent of staffing firms in the U.S. and Canada," said PrideStaff COO Tammi Heaton. "The direct feedback from our clients helped PrideStaff rank in the 85th percentile in our elite group of Best of Staffing winners."
Staffing firms competing to make the Best of Staffing list underwent a rigorous client survey process followed by careful analysis of responses to determine satisfaction levels. PrideStaff and PrideStaff Financial both received satisfaction ratings of 9 or 10 out of 10 from 73 percent of their clients, significantly higher than the industry's average of 47 percent. Best of Staffing participants secured a place on the list by earning an average Net Promoter Score® that was more than double the national staffing industry benchmark for client satisfaction.
"These are exciting times as the staffing industry is helping lead the way to renewed economic vitality," said Eric Gregg, Inavero's Founder and CEO. "It has been estimated that staffing firms have helped to fill at least one quarter of the 93,000 new jobs opening up each month in North America over the past year. Along with the increase in demand for talented job candidates, companies engaging with staffing firms expect impeccable service more than they ever have. It is our hope that businesses searching for a staffing partner use the Best of Staffing List as a guide to firms that have truly outperformed the industry for the service that they provide."
Inavero's complete Best of Staffing list can be viewed at www.bestofstaffing.com. For more information about Inavero, visit www.inavero.com. To learn more about PrideStaff visit http://www.PrideStaff.com.
PrideStaff's Mission: Consistently provide client experiences focused on what they value most.
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld