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PrivacyGuard Survey Identifies Consumer Feelings Toward And Activities On Social Media Sites

Consumers Lack Trust In Social Sites, Spend Time On Them Anyway


News provided by

PrivacyGuard

Apr 03, 2014, 01:09 ET

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STAMFORD, Conn., April 3, 2014 /PRNewswire/ -- A recent survey commissioned by PrivacyGuard, a leading provider of credit reporting, credit score, and identity theft protection services, and performed by Survey Sampling International (SSI), looked at a wide variety of consumer behaviors on, and feelings toward, social media sites. Interestingly, while a majority of consumers acknowledged having trust issues with the companies running social media sites, these issues don't appear to have stopped consumers from creating accounts and logging on.

  • While 64% of consumers have trust issues with social media companies, 77% of those surveyed admitted having accounts on these types of sites (with 'Facebook' being the representative site used for the survey question).
  • According to the survey results, while consumer trust had no impact in participating on Facebook, a person's age tended to be the most significant predictor of whether or not someone had a Facebook account.

Consumer Age

Percent of Group on Facebook

18-24

95%

25-34

88%

35-44

82%

45-54

73%

55-64

70%

65+

62%

The survey also identified a large number of consumers who estimated that a majority of their Facebook "friends" were actually strangers.

  • Approximately 20% of consumers who had Facebook accounts estimated they knew less than half of their Facebook "friends".
  • Men were twice as likely to admit knowing less than half their "friends" than women were.

Identity thieves can typically strike with a limited amount of information. For example, someone's home address, birthday, phone number and e-mail address can, in many cases be enough for thieves to victimize a consumer. Much of this same information is also requested by social networks as people build their individual profiles.

"There are a multitude of reasons why consumers should show trepidation when it comes to sharing their personal information on sites like Facebook, and the survey points to a large number doing just that," said Vin Torcasio, Director of Product for PrivacyGuard. "However, because thieves can strike with just a bit of personal information, it's important to keep an eye on who we allow our 'friends' to be."

The online survey, performed by Survey Sampling International (SSI), was based on a panel of 1,000 respondents throughout the United States.

For more information, visit www.privacyguard.com or follow us on Twitter @PrivacyGuard.

About PrivacyGuard

PrivacyGuard is a comprehensive credit reporting, credit score, credit monitoring and identity theft protection service that helps you maintain control over your most critical personal and financial information. Combining state-of-the-art credit protection and reporting with superior customer service, PrivacyGuard offers the comprehensive tools and support needed to help secure your life. A product of the Affinion Security Center, PrivacyGuard has served millions of consumers for over 23 years. For more information on PrivacyGuard and its industry-leading services, please visit privacyguard.com.

SOURCE PrivacyGuard

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