SAN FRANCISCO, March 16, 2017 /PRNewswire/ -- ProsperWorks (www.prosperworks.com), the #1 recommended CRM solution for Google, today launched in-app cloud communications functionality through its integration with RingCentral, Inc. (NYSE: RNG), a leading provider of enterprise cloud communications and collaboration solutions. In addition to allowing ProsperWorks users to make, receive and log calls without ever leaving their CRM, the new feature provides sales reps with immediate access to everything they need to know, including contact details, past interactions and deal status.
The RingCentral integration was purpose-built for ProsperWorks and designed around its core philosophy of creating a simple, easy-to-use CRM. The new functionality eliminates the hassle of taking manual call notes and then having to input them into the CRM system once the call is completed. This process, which is prone to errors and omissions, is an inefficient use of time and resources. Building on ProsperWorks' integration with Gmail, which puts CRM right in the user's inbox, this new feature brings cloud communications into the CRM application to optimize sales team workflow.
"This latest addition will drastically improve the way sales teams operate," says Jon Lee, CEO and co-founder of ProsperWorks. "You might not think it, but toggling back and forth between your CRM and your VoIP adds up to a lot of time and frustration. With our RingCentral integration, users will never have to leave our simple interface."
The integration includes several key features that translate immediately to valuable benefits for sales teams:
In-App Calls: Users can receive calls and see caller information directly within ProsperWorks, removing repetitive and time-consuming manual tasks.
Click-to-Call: Users can call contacts from within ProsperWorks using a simple click-to-dial functionality, increasing call efficiency and saving time on misdials.
Call Notes: Users can easily create notes during their call and quick-log them into the contact's activity stream, documenting all sales activity in one place.
Activity and Goals Reports: Managers can track sales rep call activity and status, guaranteeing accurate data and ensuring sales teams are on track.
These core features further automate CRM, offering sales reps a more intuitive and frictionless experience so they can focus on what actually matters: selling.
The ProsperWorks RingCentral integration is available for all users who have a Premium or Enterprise RingCentral OfficeⓇ account. It requires no other software installation, runs within ProsperWorks and seamlessly integrates with a RingCentral desk phone or desktop app.
"The rise of the anywhere, anytime from any device worker is forcing a fundamental change in how we think of the enterprise and the technology needed to enable teams to be more agile and productive," said David Lee, vice president of Platform at RingCentral. "The Prosperworks integration with RingCentral delivers a unified experience for sales teams across the enterprise, allowing them to communicate with their stakeholders natively from within their CRM application."
For more information on the ProsperWorks RingCentral integration, please visit:https://www.prosperworks.com/drive-sales#integrated_voip_calling
Access ProsperWorks' Media Kit here: http://bit.ly/prosperw
ProsperWorks is the #1 CRM for G Suite (formerly Google Apps for Work). ProsperWorks helps companies sell more with a CRM that's simple to use, deeply integrated with G Suite and automated to eliminate tedious data entry. Founded by entrepreneurs Jon Lee and Kelly Cheng, ProsperWorks is based in San Francisco, has more than 75,000 customers and 110 employees, and raised $34M in venture capital financing.
For more information, visit www.prosperworks.com.
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today's mobile and distributed workforce to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today's leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif.
RingCentral, RingCentral Office and the RingCentral logo are trademarks of RingCentral, Inc.