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Psynergy Health Listed in the CMS ACCESS Participant Directory on Medicare.gov at Launch

Andor Health and PsynergyHealth

News provided by

Andor Health

Sep 16, 2026, 09:30 ET

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Medicare beneficiaries can now find Psynergy Health on Medicare.gov and enroll in coordinated chronic care at no cost, across all four ACCESS Model tracks. Patients can also sign up directly at psynergy.health/enroll or by calling 888-646-9587. CMS limited launch-day listings to participants already able to accept beneficiary sign-ups.

ORLANDO, Fla., Sept. 16, 2026 /PRNewswire/ -- Psynergy Health, the AI-native clinical services arm of Andor Health, is listed in the CMS ACCESS Participant Directory that the Centers for Medicare & Medicaid Services launched today on Medicare.gov. The directory is CMS's primary resource for Medicare beneficiaries who want to find an ACCESS Model participant and sign up for services. Starting today, a beneficiary, a family member, or a referring clinician can find Psynergy on Medicare.gov and complete enrollment online. Patients who prefer to enroll directly can do so at psynergy.health/enroll or by calling 888-646-9587.

Psynergy is enrolled across all four tracks: cardio-kidney-metabolic, extended cardio-kidney-metabolic, musculoskeletal, and behavioral health.

Today's directory launch coincides with "Building a Healthier America: CMS ACCESS and a New Chapter in Health Innovation," the CMS launch event being livestreamed at HHS.gov/live.

Three ways for a patient to start

A Medicare beneficiary can enroll through the CMS directory on Medicare.gov, directly at psynergy.health/enroll, or by calling 888-646-9587 and speaking with a care coordinator. Enrollment takes minutes and requires no paperwork from the patient. A coordinator makes contact within 24 hours. There is no cost to the patient for ACCESS services. A family member or caregiver can start the process on the patient's behalf.

What the clinic does

Psynergy is a virtual clinic staffed by physicians, advanced practice providers, nurses, dietitians, and care coordinators who manage Medicare patients longitudinally between visits. Care is delivered where the patient lives, which matters most in the rural counties where the nearest specialist is an hour or more away. The ACCESS Model applies a payment adjustment for rural patients, and Psynergy built its program around that population from the start.

Patients enrolled in Psynergy's chronic care programs have shown 92% blood pressure control within 8 weeks, 86% of patients reaching their clinical goal within 4 months, a 38% reduction in 30-day hospital readmissions, and over 90% active care plan engagement with an opt-out rate under 1%.

What it means for referring clinicians

A directory on Medicare.gov changes how a primary care physician or a hospital discharge team can act. A clinician can now point to a listed clinic on a government site and know the patient can enroll the same day, or hand the patient a phone number and a link. The referring clinician keeps the relationship. Psynergy returns a structured care update at initiation, at any escalation, and at the close of the care period, and any Medicare Part B clinician may bill the ACCESS co-management payment for reviewing that update and coordinating care. When a patient needs a higher level of care, Psynergy escalates within the patient's own network so care stays local.

AI-native clinical services, not software handed to a health system

Psynergy runs on ThinkAndor®, the AI-native clinical services operating system built by Andor Health. Most healthcare AI transcribes and hands the work back to the clinician. This platform reasons across discharge summaries, longitudinal records, remote monitoring streams, patient-reported outcomes, and wearable data, prepares the clinical work, and puts a licensed clinician in position to review it, act on it, and own the result. The platform operates across more than 50 health systems and over 20 million patients and was named 2026 Best in KLAS for Virtual Care Platforms (Non-EHR). No insight reaches a patient without a clinician behind it. That combination, the technology and the licensed clinical workforce inside one organization accountable for the outcome, is what AI-native clinical services means.

"This commitment is just the beginning to show our passion for extending access to care anywhere, anytime for rural America," said Raj Toleti, Chairman and Chief Executive Officer of Andor Health Ventures. "And, unlike other ACCESS clinics we believe in bringing access to comprehensive care for all four tracks on day one."

"The hard part of chronic care was never the diagnosis. It is the 51 weeks a year the patient is not in front of a clinician," said Joshua G. Briscoe, MD, FACEP, Chief Medical Officer of Andor Health and Psynergy Health. "Being in the directory at launch means the shortest path between a patient who needs continuous care and a clinical team that provides it now runs through Medicare's own website."

"We built enrollment so that a patient in a rural county can access care anytime & anywhere. A click on our website link or a phone call is enough," said Chanakya Toleti, President of Psynergy Health. "The directory puts that in front of every Medicare beneficiary in the country at the same time."

About the CMS ACCESS Model

Advancing Chronic Care with Effective, Scalable Solutions (ACCESS) is a voluntary model from the CMS Innovation Center that went live July 5, 2026, and runs through June 2036. It pays participants on measurable improvement in each patient's health from that patient's own baseline, across cardio-kidney-metabolic conditions, musculoskeletal pain, and behavioral health. Psynergy Health is a first-cohort participant. Details are at cms.gov and in the ACCESS Participant Directory on Medicare.gov.

About Psynergy Health

Psynergy Health, an Andor Ventures company, is the AI-native clinical services arm of Andor Health and a first-cohort participant in the CMS ACCESS Model. Its licensed clinicians, advanced practice providers, nurses, dietitians, care coordinators, and behavioral health specialists deliver coordinated, longitudinal chronic care to Medicare beneficiaries at no cost to the patient, with a focus on rural and underserved communities. Medicare beneficiaries can enroll at psynergy.health/enroll or by calling 888-646-9587.

About Andor Health

Andor Health is the AI-native clinical services company for the era of continuous, outcomes-based care, uniting an AI platform, a licensed clinical workforce, and a CMS ACCESS Model clinic under one roof. ThinkAndor®, its operating system, is built on an agentic AI infrastructure of hundreds of fine-tuned clinical skills that reason over data from electronic health records, connected devices, and other signals and turn it into real-time, clinician-reviewed insight, with deep EHR integration across more than 50 health systems and over 20 million patients. ThinkAndor was named 2026 Best in KLAS for Virtual Care Platforms (Non-EHR).

Together, Andor Health and Psynergy Health own the technology, the clinical work, and the outcome inside real healthcare delivery, united by a single mission: to democratize healthcare for all. For more information, visit andorhealth.com.

Media Contact

Andor Health
Jennifer Skitsko, SVP, Marketing
[email protected]

SOURCE Andor Health

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