QuickBase Customers Can Achieve 260 percent ROI with Low-Code App Development

Independent Study Highlights the Cost Savings and Business Benefits Enabled by the QuickBase Low-Code Platform for Citizen Development

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QuickBase Inc.

Apr 13, 2016, 09:00 ET

CAMBRIDGE, Mass., April 13, 2016 /PRNewswire/ -- QuickBase Inc., a leading low-code application development platform provider, today released the results of an independent Forrester Consulting study on the economic impact of the QuickBase platform. According to the commissioned study, The Total Economic Impact™ Of QuickBase, a composite organization based on interviewed customers achieved a 260 percent return on investment (ROI) by using the QuickBase platform and paid back their initial investment in only six months after deployment. The full report is available here: http://quickbase.intuit.com/TEIstudy.

Commissioned by QuickBase, Forrester's Total Economic Impact study provides an in-depth look at the ROI of QuickBase, a low-code development platform for citizen development. Results come from a composite organization based on interviews with four QuickBase customers, including: a global manufacturing firm; a pharmaceutical company specializing in veterinary medicines; a business services organization located in the U.S. and Canada; and a U.S human services organization. Each has leveraged the QuickBase platform to enable non-technical 'citizen developers' to rapidly create apps, while working in alignment with IT. Based on these outcomes, Forrester assesses the net present value of the QuickBase platform over three years as more than $3,600 per user and more than $7.2 million overall.

Key benefits achieved by the composite organization include:

Reduced time and cost to develop applications. The organization saved an average of 8 weeks in development time and $19,231 in resource costs per application by utilizing citizen developers instead of traditional IT resources.
Faster time to business value due to reduced time to delivery. The organization made processes faster and more effective, achieved increased employee productivity, and gained additional bottom-line value from the applications created. Forrester measured the business value of these benefits as more than $4.4 million over three years.
Faster time to update and maintain applications. By leveraging citizen developers to make changes and updates to apps in real time, the organization saved up to two months in development time and $4.5 million in cost savings over a risk-adjusted three-year period.
Cost savings from avoided headcount in IT. The organization avoided hiring an average of two IT developers by deploying QuickBase, saving a total of $612,000 over three years.

Business users are demanding applications across the organization to improve efficiency and drive productivity in an effort to achieve operational excellence. However, IT departments are typically spread too thin and struggle to deliver applications on time, within budget, and built exactly to users' specifications. This has led to a rise in unsanctioned "rogue" IT, leaving IT and the business at odds. As a result, organizations are seeking new solutions that balance business needs with IT governance.

"While competitors provide low-code platforms to help professional IT developers build apps faster, QuickBase is disrupting the landscape by uniquely focusing on providing the ease of use required to empower non-developer business users," said John Carione, Head of Product Marketing, QuickBase. "Whether they need a project or process management app for operations or a time and expense solution for HR, QuickBase enables citizen developers to build or maintain the apps they need with absolutely no code. Business users get the autonomy they need to be highly productive while collaborating with IT to ensure governance and eliminate 'rogue' solutions."

"Our interviewees found huge value in empowering line-of-business users to become citizen developers and self-develop," according to the Forrester study led by project director, Adrienne Capaldo. "As we heard from one organization 'IT gets to focus highly on their priorities, but we found the true priority of the business is just the day-to-day operations, which was sometimes getting neglected. So, the citizen developer's approach, where we've just taken it upon ourselves to create the apps, make us a much more efficient business.'"

In a recent Forrester report on the low-code platform market, Forrester positioned QuickBase in the platform segment with the greatest potential to empower non developers.^{^[1]}

For more insight on the Forrester Total Economic Impact of QuickBase study and the upcoming low-code Forrester Wave, join the upcoming webinar on April 26 at 1:00 pm ET. Register now at: http://quickbase.intuit.com/TEIwebinar.

QuickBase's second annual user conference, EMPOWER 2016, takes place May 10-13 in Nashville, Tenn. For more information visit: http://empower2016.com/.

About QuickBase
Launched in 1999 and headquartered in Cambridge, Mass., QuickBase Inc., formerly a division of Intuit, is a newly independent company focused on helping businesses of all sizes drive productivity and digitally transform their organizations. The platform's unique low-code interface enables users to create custom applications faster and easier without learning code. Today, QuickBase is used by more than 6,000 customers, including half of the Fortune 100, across a variety industries and use cases. The company was divested from Intuit in March 2016 and is backed by Welsh, Carson, Anderson & Stowe. For more information, please visit: www.quickbase.com.

^{^[1]} Jan. 2016 Forrester Research, Inc., Vendor Landscape: The Fractured, Fertile Terrain Of Low-Code Application Platforms (pg 11)