DALLAS, Jan. 16, 2019 /PRNewswire/ -- TeamSupport, the industry's top business to business (B2B) customer support software solution, announced today that Rahav Dor has joined the executive team as Chief Technology Officer. Dor, who has more than 20 years of technology leadership experience, is the third C-suite executive to join the company in recent weeks as the company continues to add top leadership talent to further grow the business.
After a major investment by Level Equity, TeamSupport enters its second decade of continuous growth and the company is building up its leadership capabilities to take advantage of new marketplace opportunities in the B2B customer support industry. Dor joins the company's C-suite where he will drive the company's research and development, product scalability, security, hosting infrastructure, and other technology initiatives. "I come in with a clean slate, having a new perspective," said Dor, "and I aim to foster an environment of innovation where our engineering teams can focus on improving and expanding upon the business offering of TeamSupport. There is an opportunity to disrupt the industry with revolutionary ideas."
"Rahav stood out as a technologist and we are incredibly pleased to welcome him to the team," said CEO Robert C. Johnson. "He has demonstrated an incredible ability to lead teams in multiple industries and has significant experience with cloud computing, artificial intelligence (AI), and software engineering. Rahav has a proven track record of molding engineering teams to create products that drive real business results for their customers. He has always been an innovator and we are all looking forward to his technology leadership."
Prior to joining, Dor served as CTO and CISO at Pieces Technologies, where he developed artificial intelligence (AI) solutions for healthcare. Before that, he was Vice President of Product Development at Global Velocity, where he developed a SaaS cyber security product. Dor earned two master's degrees in Computer Science and Computer Engineering at Washington University in St. Louis and is writing his Ph.D. dissertation on the Internet of Things (IoT) and Blockchain technologies.
TeamSupport was designed from the ground up by B2B support professionals, especially for mission critical organizations where customer relationships are imperative. The TeamSupport enterprise software solution offers an array of tools that make it simple for teams to work together, share information, and access their collective knowledge to solve customer challenges. TeamSupport makes it easier for support agents to resolve individual tickets while managing the overall customer relationship. Find out more at www.teamsupport.com.