IRVINE, Calif., Dec. 18, 2013 /PRNewswire/ -- Over the course of the past week Yahoo has done all it could to essentially hide from the world any details about the recent, massive outage that shut down its free email service. A little over one week ago Yahoo! Mail users started complaining about being locked out of accounts and having no access.
Worse than being locked out of accounts and having no way to access email services, numerous Yahoo users took the web to complain about the lack of communication from Yahoo about the outage. The first acknowledgement from Yahoo of any problem came via its Twitter account early last week when a tweet went out reading, "We know some of our users are unable to use Yahoo Mail. We're on it and trying to restore access in a few hours. Sorry for the inconvenience."
It would be several days before users heard a peep from Yahoo. A common complaint from users was Yahoo's silence. Users pointed out that Yahoo collects alternate email information from users, yet failed to use it to update account holders on the situation and any progress that might have been made.
The next message from Yahoo didn't come until last Friday when it was announced the POP mail services had been restored, but that IMAP email services were "not yet widely available." Later Friday evening Yahoo CEO Marissa Mayer broke her silence on the company's Tumblr page announcing that service had been knocked out by a hardware failure that created a ripple effect for engineers working towards a solution.
History of Problems and Poor Communications
Yahoo's email snafu last week was neither its first incident in recent months, nor its worst case of communication mismanagement. It's hard to imagine a worse outage than the one that occurred this past week. Mail service was done for almost three full days for all users, and some third party and mobile app users are still without service as of Monday 16 December.
Inbox messages are missing from as far back as 25 November for some users, and messages sent right before the outage have yet to be delivered for some users. Worse than the outage itself, was Yahoo's complete lack of outreach to users. Updates were infrequent and lacking in helpful information for users.
All of this comes on the heels of a Yahoo Mail makeover in October than enraged a lot of users. The service removed traditional tabs and other features that had been standard on Yahoo Mail for quite some time. Users filed a petition on Change.org to have some of the old features restored, took to Facebook to complain, or went directly to Yahoo with complaints.
With all the recent issues at one of the internet's largest free email providers, the time may have arrived for a shift in the way users think of and use email services. The time might be at hand for a switch to social email.
Sqeeqee and FREE Social Network Emails
While the many social network platforms offer private message services, they are limited services that operate only within their realm. Disgruntled Yahoo Mail users might find the new social networking service, Sqeeqee, to be a suitable substitute for their glitch-filled Yahoo account.
Sqeeqee is a full service social networking site that offers users more than just a social media presence. In addition to Buddies, chat, photo, and video sharing services, Sqeeqee offers user unique online shop services, crowd-funding, and full-service email.
Sqeeqee's email service is not your average social networking messaging system. Platforms like Facebook allow users to exchange private messages, but the messages are sent within the system only. Sqeeqee mail allows private messaging within the system, but will also send emails from a Sqeeqee account to outside services such as Gmail, Hotmail, Outlook, and others. Like those popular online email services, Sqeeqee accounts are 100% free of charge.
Yahoo's email outage might have come at the perfect time to provide an opening for users to give something new a try. Sqeeqee offers an opportunity to simplify life by bringing email and social networking activities under one umbrella for users dissatisfied with yet another Yahoo failure.
About Sqeeqee: A Powerful Social Commerce Platform for the Digital Generation
Sqeeqee.com, which is free to join, is an innovative social commerce platform designed to enable its members (individuals, students, celebrities, non-profits, and businesses) to begin moving toward their goals by providing the ability to monetize their social presence, while also establishing long-lasting connections that can assist them in reaching their networthing™ goals.
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