REDION RECOGNIZED WITH THREE 2026 TRAVEL WEEKLY MAGELLAN AWARDS

Honors recognize Redion's work in accessibility, customer experience and global brand transformation

SAN DIEGO, Nov. 12, 2026 /PRNewswire/ -- Redion - the global brand bringing together Europ Assistance and Generali Employee Benefits - a world leader in assistance, travel insurance and employee benefits, today announced that its U.S. team received three 2026 Travel Weekly Magellan Awards. The honors recognize initiatives designed to make travel protection more accessible, turn customer feedback into meaningful action, and introduce Redion as a unified global brand while preserving the trust built through decades of service.

Redion's U.S. team was recognized for the following submissions:

• Gold Magellan Award - Building Travel Protection Without Barriers: Recognizes Redion's long-term effort to embed accessibility across customer communications, digital experiences and future platforms. The initiative has included the remediation, review, testing or modernization of more than 4,600 customer-facing documents, along with accessibility improvements to plan-comparison tools and travel protection purchase journeys.
• Gold Magellan Award - From Generali Global Assistance & Trip Mate to Redion: Recognizes the integrated communications and public relations program supporting Redion's global brand transformation. The phased approach is designed to align employee, partner, policyholder and customer communications across marketing, operations, technology, legal, compliance and commercial workstreams while maintaining a consistent message of continuity and care.
• Silver Magellan Award - Turning Feedback Into Action: Recognizes Redion's continuous customer experience program, which combines more than 1,000 customer surveys each month with structured analysis, a cross-functional NPS Task Force, employee enablement and year-round review of public feedback. The program translates customer insights into dozens of improvement initiatives in a typical year and includes compassionate outreach through the Positive Action Program.

"These awards recognize three different expressions of the same commitment: listening carefully, removing barriers and delivering care in ways that are clear, human and consistent," said Paul-Adrien Maizener, CEO United States - Redion Group. "They reflect the collaboration of teams across Redion and the meaningful progress we are making for travelers, customers and partners."

"We are incredibly proud to bring home three Magellan Awards in 2026," said Maximilien McClean-Ouelhadj, Vice President, Marketing & Customer Experience United states - Redion Group. "What makes these honors especially meaningful is that they recognize not just how we present our brand, but how we put it into action. From making travel protection more accessible to listening to our customers and supporting them when the unexpected happens, each of these awards reflects our commitment to creating better experiences for the people we serve."

The Travel Weekly Magellan Awards honor outstanding design, marketing and services across the travel industry. Entries are evaluated by a panel of travel professionals against a standard of excellence, rather than in direct competition with one another.

"Year after year, the Magellan Awards showcase the very best of travel industry creativity and innovation," said Johanna Jainchill, editor-in-chief of Travel Weekly. "Yet each year brings something new: fresh ideas, bold execution and work that challenges our expectations of what great travel marketing can be."

About Redion (formerly know as Europ Assistance worldwide and Generali Global Assistance – GGA - & Trip Mate in the U.S.)

Redion, a Generali company, the global brand bringing together Europ Assistance and Generali Employee Benefits, is a world leader in assistance, travel insurance and employee benefits. The name, revealed in 2026, reflects the full maturity of the Global Care Platform that has been operating under Generali Care, bringing together Europ Assistance and Generali Employee Benefits (GEB). Operating in more than 190 countries, with over 12,000 employees and €5.8 billion in annual business volume, Redion delivers services spanning travel insurance, emergency and medical assistance, employee protection (life, disability, accident, medical), health and mobility solutions, as well as global B2B2C and embedded insurance programs. Within its employee benefits offering, Redion builds on a global network of 224 active partners to provide multinational clients with protection, health, pension and wellbeing solutions across markets, combining global scale, local expertise and deep technical capabilities.

For more information, visit www.redion.com/us 

Media Contact: [email protected] 

About Travel Weekly 

Travel Weekly is a provider of news, research, opinion and analysis to the North American travel trade marketplace. It reaches industry audiences in print, online and through face-to-face events throughout the year. Travel Weekly is part of Northstar Travel Group. For more information, visit www.travelweekly.com.

SOURCE Redion