RE/MAX®, LLC Welcomes New Approved Supplier DotLoop, Raising the Bar for Customer Satisfaction

CINCINNATI, Sept. 7, 2011 /PRNewswire/ -- DotLoop, the interactive workspace for real estate transactions, announced its Approved Supplier status with RE/MAX , LLC.  The relationship provides RE/MAX Associates access to the industry's only transaction hub, providing an "offer-to-close" solution to expedite transactions and maintain their reputation for award-winning customer satisfaction.

Recently, J.D. Power and Associates ranked RE/MAX highest in overall customer satisfaction for both home buyers and sellers above any national real estate franchise. RE/MAX also ranked highest in completed transaction sides, nearly doubling the national average of other franchises, by the RIS Media Power Broker Survey and Real Trends.

With DotLoop, RE/MAX is raising the bar in customer satisfaction, powering its associates with an all-encompassing set of features that manage transactions from start to finish.

"Real estate is a relationship business," said DotLoop CEO Austin Allison.  "RE/MAX Brokers recognize that client expectations are higher than ever and leaving a lasting impression is the ultimate goal.  The choice by RE/MAX, LLC to include DotLoop as a solution to its agents and brokers validates its commitment to delivering innovative experiences to its clients and is one more reason why it's recognized as the number one brand in real estate customer satisfaction."

The DotLoop difference brings RE/MAX Agents and their clients together to use a single technology from a single platform. Therefore, RE/MAX is powering its associates to serve their clients in real time, providing a seamless, interactive transaction experience.  

Mike Reagan, Senior Vice President, Business Alliances, RE/MAX, said, "We created an Approved Supplier relationship with DotLoop because of the great value they bring to our agents and their clients. DotLoop is a transaction hub that allows a RE/MAX Agent to manage their transactions, virtually until the deal is done."

DotLoop is leveraging technology to reduce the inefficiencies of traditional ink-to-paper transactions.  Replacing paperwork with DotLoop streamlines the process, making agents more productive as they spend less time printing, faxing and hand-delivering documents.  

"Our agents are the most productive in the business," said Kristi Graning, Senior Vice President of Information Technology and eBusiness at RE/MAX, LLC. "They need a real solution that makes the best use of their time, allowing them to cater to their client's needs. DotLoop is a solution that delivers."

The relationship between RE/MAX and DotLoop is part of a growing movement in real estate.  In recognizing the demand for a seamless, interactive home buying and selling experience, RE/MAX emphasizes its commitment to maintain the best customer satisfaction of any national real estate franchise in the industry.

For more information please visit DotLoop.com/REMAX.

About DotLoop

Headquartered in Cincinnati, Ohio, DotLoop is transforming the real estate industry by providing a collaborative workspace where any real estate agent can share and sign transaction documents. As the leading provider of collaborative negotiation services, DotLoop is available to service all real estate professionals throughout the United States and Canada. The innovative DotLoop platform is a collaborative, wholly web-based negotiation platform that lets users add, adjust, approve, and sign documents digitally - addressing the challenges of security, efficiency, and overhead costs in today's real estate industry.

SOURCE DotLoop