SOUTHGATE, Mich., June 2, 2025 /PRNewswire/ -- Renkim, a Michigan based company that provides electronic, print, and mail processing services for its clients, suffered a security incident affecting a limited number of individuals. After discovering the incident, Renkim immediately isolated and took the impacted systems offline. Renkim is providing this notice to give you more information on what happened and what we are doing in response.
WHAT HAPPENED
On March 3, 2025, we detected suspicious activity on our network. We immediately responded to terminate that activity and secure our network environment. We also launched an investigation with the assistance of third-party experts and notified law enforcement of the incident. Based on the investigation, the suspicious activity started on March 2, 2025, and we believe that an unauthorized third party may have obtained files including your personal information.
WHAT INFORMATION WAS INVOLVED
The small amount of information that was impacted was limited to the information to process and create mailings for our clients. For most of our clients, this includes some individuals' full name, contact information, client name and client account number. In a few instances, it also includes date of birth and Social Security number.
WHAT WE ARE DOING
We hired third-party experts to address this situation, investigate the unauthorized activity, and further secure our systems to protect your information. We also notified law enforcement. To those impacted individuals for whom Renkim has a current address, we are mailing individual letters to them to let them know about the incident.
WHAT YOU CAN DO
While for most people, the information that was affected is not the type that generally can lead to identity theft or fraud, we nonetheless encourage those who received notice from us to (1) remain vigilant for such activity by reviewing your account statements and free credit reports, (2) consider placing a fraud alert or security freeze on your credit file, and (3) report any suspicious activity to law enforcement. Individuals can request a free copy of their credit report online by visiting AnnualCreditReport.com; by calling 1-877-322-8228 (TTY: 1-800-821-7232); by filling out the Annual Credit Report Request Form and mailing it to: Annual Credit Report Service, PO Box 105281, Atlanta, GA 30348-5281.
FOR MORE INFORMATION
Should you have any questions or concerns, you can contact us at 1-866-461-3496, and one of our representatives will be happy to assist you.
SOURCE Renkim
Share this article