Retailers That Focus On The Customer Experience Will Win Big This Holiday Season

Insights from HSNi CEO Mindy Grossman on Bloomberg TV this morning

Nov 25, 2014, 18:06 ET from HSNi

ST. PETERSBURG, Fla., Nov. 25, 2014 /PRNewswire/ -- Earlier today, HSNi CEO Mindy Grossman appeared on Bloomberg TV's "In the Loop with Betty Liu" discussing the key strategies on how retailers will be successful throughout the holiday season.

Some key highlights from the interview included:

A replay of the video is available on via the following URL:

HSNi CEO Mindy Grossman is a 35-year retail and apparel industries veteran and the Vice Chair for the National Retail Federation. Since 2006, she has positioned HSNi as a leader in Boundaryless Retail®, offering customers a seamless shopping experience across multiple platforms; nearly half of the company's revenue is now generated through digital commerce. In 2014, Mindy was recognized as one of Fast Company's Most Creative People in Business and featured in Fortune's Business Person of the Year. In 2013, Forbes magazine named Mindy one of the world's 100 most powerful women, an honor she has received three times. She serves on the boards of the National Retail Federation, Bloomin' Brands and the U.S. Fund for UNICEF.

About HSN, Inc. 
HSN, Inc. (Nasdaq: HSNI) is a $3.4 billion interactive multichannel retailer with strong direct-to-consumer expertise among its two operating segments, HSN and Cornerstone. HSNi offers innovative, differentiated retail experiences on TV, online, via mobile devices, in catalogs, and in brick and mortar stores. HSN, a leading interactive multichannel retailer which offers a curated assortment of exclusive products combined with top brand names, now reaches 95 million homes (24 hours a day, seven days a week, live 364 days a year). offers a differentiated digital experience by leveraging content, community and commerce. In addition to its existing media platforms, HSN is the industry leader in transactional innovation, including services such as HSN Shop by Remote®, the only service of its kind in the U.S., the HSN Shopping App for mobile handheld devices and HSN on Demand®. Cornerstone comprises leading home and apparel lifestyle brands including Ballard Designs®, Chasing Fireflies®, Frontgate®, Garnet Hill®, Grandin Road®, Improvements® and TravelSmith®. Cornerstone distributes approximately 320 million catalogs annually, operates eight separate digital sales sites and operates 10 retail and outlet stores.