BILLERICA, Mass., June 15 /PRNewswire/ -- PlumChoice, a leading provider of 24x7 remote repair and support services for digital devices, announced today that Rick Pontin has joined the company's board of directors. Pontin, a 25 year technology veteran, brings significant experience in the enterprise software and telecommunications space.
In addition to serving on the PlumChoice Board of Directors, Rick is CEO of AirClic, a leading provider of mobile supply chain and logistics software to the Global 5000. He is also a member of the Tangoe Board of Directors, where he previously served as Executive Chairman. Tangoe provides Communications Lifecycle Management (CLM) software and services to enterprise clients.
Prior to joining Tangoe, Rick was CEO of its predecessor company TRAQ Wireless, a provider of enterprise mobility logistics software and services. He also served as President and COO of Broadwing Communications (now part of Level 3) and as President and COO of Cincinnati Bell. Earlier in his career, he held several executive positions at AT&T, MCI (now Verizon) and Sprint Nextel.
"PlumChoice has emerged as the most trusted and comprehensive provider of remote support services by superbly leveraging technological innovations and market opportunities to meet its customers' ever-evolving needs," Pontin said. "I'm pleased to be a part of this exceptional organization and look forward to helping the company find more innovative ways to maximize its strengths and expand its services."
"With his integrated technology and management experience, Rick's insight and leadership will give PlumChoice a strategic advantage as we explore new opportunities for growth with cable companies, telecoms, and other technology product and service partners," said PlumChoice Chairman and CEO Ted Werth. "His sales and service acumen make him a highly sought-after expert in the industry, and we're privileged to have him on our team as we work to grow long-term industry partnerships."
For more information about PlumChoice, visit www.plumchoice.com/partner
PlumChoice is changing the way technology care is delivered. The company pioneered the remote technical services business in 2001, providing 24x7 online repair and assistance for digital devices through U.S.-based, industry-certified agents. More recently, PlumChoice has embarked on a reinvention of technology care through the addition of its patented SAFElink™ service delivery platform. SAFElink helps service providers and other business partners to stay in constant touch with customers, creating new revenue streams and building customized, lifetime service programs. PlumChoice's services can be offered under the partner's brand as a one-time fix, bundled, or subscriber-based solution. Covered devices include personal computers and laptops, Macintosh™ computers, networks, software, printers, peripherals, MP3 players, digital cameras, smartphones, iPhones and other devices. For more information, visit www.plumchoice.com/partner, call 1-866-811-3321 or email email@example.com.