BOSTON, Jan. 20, 2011 /PRNewswire/ -- OnForce, the #1 source for on-site tech talent, has appointed Robert Tozier as Vice President of Service Operations. Tozier is a seasoned executive with a strong background in sales, operations, and global strategy. In his new role at OnForce, Tozier will focus on optimizing the delivery of the OnForce service portfolio, while ensuring operational efficiencies that span the OnForce service professional community, customer operations, and training programs.
Prior to joining OnForce, Tozier was Vice President of Service & Customer Operations at Segway Inc., a global technology organization. There he led a team that provided first-class support to customers in more than 60 global markets. In addition, Tozier was responsible for Segway's technical training programs that supported Segway's innovative product technology worldwide.
"As OnForce continues to re-invent how IT and CE field services are fulfilled, Rob brings impressive operational and services experience that will help OnForce continue to provide superior service delivery to our vast community of users," said Peter Cannone, CEO of OnForce. "Rob will strengthen our executive team and greatly support our dedication to customers."
"I am looking forward to being a part of a progressive technology company like OnForce," said Tozier. "The company's proven leadership and continued innovations in the variable demand labor space are impressive. I am excited to support those innovations by driving operational efficiencies that will help deliver high quality service to the tens of thousands of service buyers and service professionals that make up the OnForce community."
Tozier will be based at OnForce headquarters located in Lexington, Massachusetts.
OnForce is the #1 source for on-site tech talent in field services throughout the US and Canada. By partnering with OnForce, service buyers can connect with thousands of highly skilled service professionals to fulfill on-site work. With more than one million service events completed, OnForce is a proven and trusted solution. Service buyers can gain extensive geographic coverage, lower service costs, extend skill-sets, and generate new streams of revenue on demand. The company supports more than 20 IT and CE categories, such as computers, printers, networking, VoIP, Point of Sale, and more. OnForce is the partner in service. For additional information, please visit www.onforce.com.