Rocket Companies Announces Fourth Quarter and Full Year 2024 Results

• Generated Q4'24 total revenue, net of $1.8 billion and adjusted revenue of $1.2 billion. Adjusted revenue came in at the high end of our guidance range
• Reported Q4'24 GAAP net income of $649 million, or $0.23 GAAP diluted earnings per share and adjusted net income of $85 million, or $0.04 adjusted diluted earnings per share
• Reported full year 2024 total revenue, net of $5.1 billion and adjusted revenue of $4.9 billion, representing 34% and 30% growth, respectively, year-over-year
• Reported full year 2024 GAAP net income of $636 million, or $0.21 GAAP diluted earnings per share and adjusted net income of $456 million, or $0.23 adjusted diluted earnings per share
• Delivered full year adjusted EBITDA of $862 million

DETROIT, Feb. 27, 2025 /PRNewswire/ -- Rocket Companies, Inc. (NYSE: RKT) ("Rocket Companies" or the "Company"), the Detroit-based fintech platform company including mortgage, real estate and personal finance businesses, today announced results for the fourth quarter and full year ended December 31, 2024.

"2024 was a foundational year for the next chapter of Rocket. We expanded our purchase market share, drove significant operating leverage, and continued building the future of homeownership. I am proud of our team's strong execution which delivered $4.9 billion in adjusted revenue, a 30% year-over-year increase - demonstrating the power of our AI-driven platform" said Varun Krishna, CEO and Director of Rocket Companies. "We have momentum heading into 2025 with the launch of our unified Rocket brand and Rocket.com platform. We're well-positioned to help even more Americans find their path to homeownership."

Fourth Quarter and Full Year 2024 Financial Highlights

During the fourth quarter of 2024:

• Generated total revenue, net of $1.8 billion and GAAP income of $649 million, or $0.23 earnings per diluted share. Generated total adjusted revenue of $1.2 billion and adjusted net income of $85 million, or adjusted earnings of $0.04 per diluted share.
• Rocket Mortgage generated $23.6 billion in net rate lock volume, a 47% increase compared to the same period of the prior year.
• Rocket Mortgage generated $27.8 billion in closed loan origination volume, a 61% increase compared to the same period of the prior year.
• Gain on sale margin was 2.98%, an increase of 30 bps compared to the same period of the prior year.
• Total liquidity was $8.2 billion, as of December 31, 2024, which includes $1.3 billion of cash on the balance sheet, $1.6 billion of corporate cash used to self-fund loan originations, $3.3 billion of undrawn lines of credit, and $2.0 billion of undrawn MSR lines of credit.

During the full year of 2024:

• Generated total revenue, net of $5.1 billion and GAAP income of $636 million, or $0.21 earnings per diluted share. Generated total adjusted revenue of $4.9 billion and adjusted net income of $456 million, or adjusted earnings of $0.23 per diluted share.
• Rocket Mortgage generated $100.8 billion in net rate lock volume, a 28% increase compared to the prior year.
• Rocket Mortgage generated $101.2 billion in closed loan origination volume, a 29% increase compared to the prior year.
• Gain on sale margin was 2.95%, an increase of 32 bps compared to the prior year.
• Servicing portfolio unpaid principal balance, which includes acquired and subserviced loans, was $593 billion or 2.8 million loans serviced as of December 31, 2024, increasing 17% and 13%, respectively, year-over-year. From January to December 2024, through bulk acquisitions and subservicing, we have added $77 billion in unpaid principal balance to our serviced portfolio. The portfolio generated $1.5 billion of recurring servicing fee income in 2024.
• Rocket Mortgage net client retention rate was 97% for the 12 months ended December 31, 2024. There is a strong correlation between this metric and client lifetime value. We believe our net client retention rate is unmatched among mortgage companies.

Company Highlights

• Purchase market share grew by 8% year-over-year in 2024, fueled by strategic optimizations across our processes, teams, marketing, and technology—strengthening our ability to serve more homebuyers and drive sustainable growth.
• Our home equity loan volume more than doubled year-over-year in 2024, reinforcing Rocket Mortgage as the largest originator of closed end second mortgages in the country. Our home equity loan product offers an attractive solution to tap into home equity without impacting the lower rate on a client's first lien mortgage.
• During the Super Bowl, we launched our full brand refresh, reflecting a modern and inclusive vision of homeownership. We also introduced "Own the Dream," a core creative idea designed for longevity and consistency across all Rocket messaging. This brand restage aims to position Rocket as one of the most culturally relevant brands in America, resonating with growth audiences reshaping the future of homeownership, including aging first-time homebuyers, female heads of households, and Hispanic communities.
• In February, we launched Rocket.com and our Rocket iOS and Android apps, offering a homeownership platform that seamlessly integrates home search, financing, and mortgage servicing into a single experience. At the heart of Rocket.com is our AI-powered chat assistant, which powers every page, making the experience interactive and engaging. Trained on extensive real estate and mortgage data, it provides instant insights, connects buyers with bankers and agents, and facilitates mortgage applications—all in one place.
• Rocket Logic, our proprietary AI-driven loan origination system, is transforming client interactions and underwriting efficiency, allowing retail bankers and operations teams to serve 54% more clients in Q4 year-over-year. In 2024, automation in mortgage qualification alone saved over 1 million hours of team member time, generating $40 million in efficiency gains.
• Navigator, our internal AI-powered workflow platform, is transforming team member productivity by providing the power of AI easily at their fingertips through a chat-based interface. Usage has doubled quarter-over-quarter, with one-third of team members now leveraging the system. Without writing a single line of code, teams have built more than 600 custom applications, driving greater efficiency and deeper client engagement.
• In February, we introduced RocketRentRewards, a program offering eligible renters a promotional credit of up to 10% of their annual rent. With nearly 44 million renters in the U.S. and an average rent of a 2-bedroom apartment at $1,800 per month, this program creates a meaningful savings opportunity, helping more renters take steps toward homeownership.
• Our One Plus+ and Welcome Home RateBreak programs helped us more than double the volume of affordability products year-over-year in 2024. Welcome Home RateBreak lowers interest rates for eligible homebuyers—by 2 percent in the first year and 1 percent in the second. In February, we expanded the program to offer a 1 percent rate reduction in year one to an even broader group, making homeownership more accessible.
• Rocket Money, our financial wellness app that helps consumers take control of their financial future, set an all-time record for monthly new premium member, or paying subscriber, growth in January and ranked as the #1 finance app in daily downloads on the Apple App Store in December. In Q4, Rocket Money grew to 4.1 million premium members, adding over 1 million year-over-year.

Rocket Corporate Responsibility: For-More-Than-Profit

• In December, The Rocket Giving Fund announced it raised $1.5 million through the 2024 Rocket Mortgage Classic, bringing the tournament's total impact to nearly $10 million since 2019 in support of local Detroit nonprofits. A portion of the funds will fuel digital inclusion grants for Connect 313, Black Tech Saturdays, and Human I-T as part of the "Changing the Course" initiative to close Detroit's digital divide. Following Rocket's recent brand refresh, the tournament will debut a new, streamlined identity in 2025 as the Rocket Classic, marking its seventh year with a simplified name and logo.
• In 2024, the Rocket Companies Community Challenge set a new fundraising record of $1.6 million, empowering team members to nominate, advocate, and fundraise for causes they care about. Rocket team members nominated over 180 nonprofits, supporting initiatives in animal welfare, literacy, housing stability, and more. To date, the Community Challenge has raised over $11 million for nonprofits nationwide.
• In November, Rocket Community Fund, a partner company, teamed up with Detroit Mayor Mike Duggan and the United Community Housing Coalition (UCHC) to help nearly 100 families achieve homeownership through the Make It Happen program. Since 2017, the program has helped more than 1,600 families avoid eviction by purchasing tax-foreclosed properties and reselling them through 0% interest land contracts and affordable payment plans.

First Quarter 2025 Outlook²

In Q1 2025, we expect adjusted revenue between $1.175 billion to $1.325 billion.

Direct to Consumer

In the Direct to Consumer segment, clients have the ability to interact with Rocket Mortgage digitally and/or with the Company's mortgage bankers. The Company markets to potential clients in this segment through various brand campaigns and performance marketing channels. The Direct to Consumer segment derives revenue from originating, closing, selling and servicing predominantly agency-conforming loans, which are pooled and sold to the secondary market. The segment also includes title and settlement services and appraisal management, complementing the Company's end-to-end mortgage origination experience. Servicing activities are fully allocated to the Direct to Consumer segment and are viewed as an extension of the client experience. Servicing enables Rocket Mortgage to establish and maintain long term relationships with our clients, through multiple touchpoints at regular engagement intervals.

Partner Network

The Rocket Professional platform supports our Partner Network segment, where we leverage our superior client service and widely recognized brand to grow marketing and influencer relationships and our mortgage broker partnerships through Rocket Pro. Our marketing partnerships consist of well-known consumer-focused companies that find value in our award-winning client experience and want to offer their clients mortgage solutions with our trusted, widely recognized brand. These organizations connect their clients directly to us through marketing channels and a referral process. Our influencer partnerships are typically with companies that employ licensed mortgage professionals that find value in our client experience, technology and efficient mortgage process, where mortgages may not be their primary offering. We also enable clients to start the mortgage process through the Rocket platform in the way that works best for them, including through a local mortgage broker.

Balance Sheet and Liquidity

Total available cash was $2.9 billion as of December 31, 2024, which includes $1.3 billion of cash and cash equivalents, and $1.6 billion of corporate cash used to self-fund loan originations. Additionally, we have access to $3.3 billion of undrawn lines of credit, and $2.0 billion of undrawn MSR lines of credit from financing facilities, for a total liquidity position of $8.2 billion as of December 31, 2024.

Fourth Quarter and Full Year Earnings Call

Rocket Companies will host a live conference call at 4:30 p.m. ET on February 27, 2025 to discuss its results for the quarter and full year ended December 31, 2024. A live webcast of the event will be available online by clicking on the "Investor Info" section of our website. The webcast will also be available via rocketcompanies.com.

A replay of the webcast will be available on the Investor Relations site following the conclusion of the event.

Non-GAAP Financial Measures 

To provide investors with information in addition to our results as determined by GAAP, we disclose Adjusted revenue, Adjusted net income (loss), Adjusted diluted earnings (loss) per share and Adjusted EBITDA (collectively "our non-GAAP financial measures") as non-GAAP measures which management believes provide useful information to investors. We believe that the presentation of our non-GAAP financial measures provides useful information to investors regarding our results of operations because each measure assists both investors and management in analyzing and benchmarking the performance and value of our business. Our non-GAAP financial measures are not calculated in accordance with GAAP and should not be considered as a substitute for revenue, net income (loss), or any other operating performance measure calculated in accordance with GAAP. Other companies may define our non-GAAP financial measures differently and as a result, our measures of our non-GAAP financial measures may not be directly comparable to those of other companies. Our non-GAAP financial measures provide indicators of performance that are not affected by fluctuations in certain costs or other items. Accordingly, management believes that these measurements are useful for comparing general operating performance from period to period and management relies on these measures for planning and forecasting of future periods. Additionally, these measures allow management to compare our results with those of other companies that have different financing and capital structures.

We define "Adjusted revenue" as total revenues net of the change in fair value of mortgage servicing rights ("MSRs") due to valuation assumptions (net of hedges). We define "Adjusted net income (loss)" as tax-effected net income (loss) before share-based compensation expense, the change in fair value of MSRs due to valuation assumptions (net of hedges), a litigation accrual reversal, career transition program, change in Tax receivable agreement liability and the tax effects of those and other adjustments as applicable. We define "Adjusted diluted earnings (loss) per share" as Adjusted net income (loss) divided by the adjusted diluted weighted average shares outstanding which includes diluted weighted average number of Class A common stock outstanding for the applicable period, which assumes the pro forma exchange and conversion of all outstanding Class D common stock for Class A common stock. We define "Adjusted EBITDA" as net income (loss) before interest and amortization expense on non-funding debt, provision for (benefit from) income taxes, depreciation and amortization, share-based compensation expense, change in fair value of MSRs due to valuation assumptions (net of hedges), a litigation accrual reversal, career transition program and change in Tax receivable agreement liability.

We exclude from each of our non-GAAP financial measures the change in fair value of MSRs due to valuation assumptions (net of hedges), as this represents a non-cash non-realized adjustment to our total revenues, reflecting changes in market interest rates and assumptions, including discount rates and prepayment speeds, which are not indicative of our performance or results of operation. We also exclude the effects of gains or losses on sales of MSRs during the period and the effects of contractual prepayment protection associated with sales or purchases of MSRs. Adjusted EBITDA includes interest expense on funding facilities, which are recorded as a component of interest income, net, as these expenses are a direct cost driven by loan origination volume. By contrast, interest and amortization expense on non-funding debt is a function of our capital structure and is therefore excluded from Adjusted EBITDA.

Our definitions of each of our non-GAAP financial measures allow us to add back certain cash and non-cash charges and deduct certain gains that are included in calculating Total revenue, net, Net income (loss) attributable to Rocket Companies or Net income (loss). However, these expenses and gains vary greatly and are difficult to predict. From time to time in the future, we may include or exclude other items if we believe that doing so is consistent with the goal of providing useful information to investors.

Although we use our non-GAAP financial measures to assess the performance of our business, such use is limited because they do not include certain material costs necessary to operate our business. Our non-GAAP financial measures can represent the effect of long-term strategies as opposed to short-term results. Our presentation of our non-GAAP financial measures should not be construed as an indication that our future results will be unaffected by unusual or nonrecurring items. Our non-GAAP financial measures have limitations as analytical tools and you should not consider them in isolation or as a substitute for analysis of our results as reported under U.S. GAAP. Because of these limitations, our non-GAAP financial measures should not be considered as measures of discretionary cash available to us to invest in the growth of our business or as measures of cash that will be available to us to meet our obligations.

For financial outlook information, the Company is not providing a quantitative reconciliation of adjusted revenue to the most directly comparable GAAP measure because the GAAP measure cannot be reliably estimated and the reconciliation cannot be performed without unreasonable effort due to their dependence on future uncertainties and adjusting items that the Company cannot reasonably predict at this time but which may be material.

Forward Looking Statements

Some of the statements contained in this document are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Any statements in this document that are not historical or current facts are forward-looking statements. These forward-looking statements reflect our views with respect to future events as of the date of this document. All such forward-looking statements are subject to risks and uncertainties, including, but not limited to, the risk factors that are described under the section titled "Risk Factors" in our Annual Report on Form 10-K and other filings with the Securities and Exchange Commission, any of which could cause future events or results to be materially different from those stated or implied in this document. We expressly disclaim any obligation to publicly update or review any forward-looking statements, whether as a result of new information, future developments or otherwise, except as required by applicable law.

About Rocket Companies

Founded in 1985, Rocket Companies (NYSE: RKT) is a Detroit-based fintech platform including mortgage, real estate and personal finance businesses: Rocket Mortgage, Rocket Homes, Rocket Close, Rocket Money and Rocket Loans.

With more than 65 million call logs each year, 10 petabytes of data and a mission to Help Everyone Home, Rocket Companies is well positioned to be the destination for AI-fueled homeownership. Known for providing exceptional client experiences, J.D. Power has ranked Rocket Mortgage #1 in client satisfaction for primary mortgage origination and mortgage servicing a total of 22 times – the most of any mortgage lender.

For more information, please visit our Corporate Website or Investor Relations Website.

SOURCE Rocket Companies, Inc.