Roxanna Castillo Assumes GM Duties at Residence Inn at Galleria

Sep 12, 2011, 09:30 ET from White Lodging Services Corporation

MERRILLVILLE, Ind., Sept. 12, 2011 /PRNewswire/ -- Chip Young, White Lodging Regional Vice President has announced the promotion of Roxanna Castillo to the position of General Manager at the Residence Inn by Marriott Houston Galleria. "Roxi came to White Lodging after earning her degree in international business at Stephen F. Austin State University," said Young. "At that time she was the Cluster Sales Manager at the Courtyard by Marriott in Sugar Land, Texas a Houston suburb. I can honestly say that she has proven to be a great asset to the company during the past seven years."

Prior to her most recent promotion, Castillo was the General Manager at the Residence Inn by Marriott in Sugar Land. In this position, she distinguished herself by earning the Top Guest Service Award for White Lodging's extended-stay hotels and a Gold Hotel Award from Marriott International.  Castillo also was named a 2010 Elsa Brunning Award winner, which is given by White Lodging each year to General Managers who have exemplary guest service scores.

After getting her start in the industry as a Cluster Sales Manager, Castillo's next move was to the Residence Inn by Marriott in Sugar Land where she was the Operations Manager.  She was also the acting General Manager for six months until a new one was named. During this time, the hotel was named White Lodging's property of the year for 2005. In 2006, Castillo stepped into the Assistant General Manager's role at the hotel.

Because of her knowledge of Sugar Land and the entire metropolitan market, White Lodging next tapped Castillo to be the Operations Manager at the city's Courtyard by Marriott.  While in this role, she was responsible for all hotel operations including housekeeping because of a five-month absence of a Housekeeping Manager.

"I have thoroughly enjoyed my tenure with White Lodging, and I look for many more years of rewarding experience and the opportunity to work with some exceptional individuals," said Castillo when commenting on her new position.

White Lodging Services Corporation was established in 1985 and is headquartered in Merrillville, Indiana. White Lodging is a fully integrated hotel ownership, development, and operations company – a recognized leader that has defined and cultivated the ability to achieve consistent, sustainable growth among mid- to large-scale hotels across the country. Their current portfolio consists of over 155 hotels in 18 states and encompasses representation of the following leading brands: Marriott International, Inc., Hilton Worldwide, Hyatt Global, Starwood Hotels and Resorts, InterContinental Hotel Group, and Carlson Hotels Worldwide.

For more information about White Lodging, please visit or call 219-472-2900.

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