Scams Rising as Consumers Hit by Nearly 2.5 Billion Robocalls Nationwide

IRVINE, Calif., Nov. 16, 2017 /PRNewswire/ -- An estimated 2.49 billion robocalls were placed to U.S. consumers last month, marking a 4.1% increase since September. This translates to an estimated 80.5 million robocalls placed every day. Over the first ten months of 2017, Americans have been hit by nearly 25 billion robocalls to reach the pinnacle of a very familiar problem, or roughly 100 robocalls for every adult in the country.

These figures come from YouMail, a free solution for both mobile and landline that helps consumers stop robocalls from ever reaching their phones. Many robocalls are placed by scammers employing a number of malicious tactics to prey on consumers. Among October's most frequent ploys were scams exploiting concerns over student loans, credit card issues and fluctuating interest rates.

YouMail thwarts these scam callers by making sure the phone doesn't ring and then playing an out of service message, leading scammers into believing that the number they dialed is invalid. "Anybody who uses a phone has had a bad robocall experience. It's become a major problem. For instance, over 80 million student loan scam calls were placed to Americans last month," said Alex Quilici, CEO of YouMail. "We advise people to ignore calls from unfamiliar numbers, but a better answer to the problem is the use of robocall blocking apps. That way, the scam calls quietly disappear."

The YouMail Robocall Index™ is a compilation of the scope and location of the worst robocalling hotspots across the country by area code. The Federal Communications Commission (FCC) has cited statistics from the YouMail Robocall Index as a definitive source for national data trends, just as more consumers are downloading the YouMail app to safeguard their mobile phones.

Inbound Robocalling "Lowlights" from October

For the 23^nd month in a row, Atlanta was the Most Robocalled City in America with 109.7 million calls received. Georgia is a hotspot of robocalling activity, with four local area codes making the list of most-called regions. Atlanta's 404 area code received the most robocalls of any city in October (50.3 million). Atlanta's 678 and 770 area codes also made the list at #4 and #15, respectively. Augusta's 706 area code finished at #19 with 20.1 million robocalls placed to area residents.

Robocalls are a true bane to the Southern United States, with twenty-two of the cities (44%) on the list of 50 Most Robocalled being based in that region.

Moreover, the two newcomers to the Top 50 Most Robocalled Cities in America were San Antonio, TX, coming in at #33 and Little Rock, Arkansas, moving up to #46. San Antonio was the top mover on the list, jumping eighteen spots in the rankings to join Dallas (#3), Houston (#6) and Austin (#32). Hurricane-ravaged Houston saw the largest percentage increase in robocalls month-to-month (43%), perhaps due to scammers preying on flood victims.

Texas reclaimed its lead over California as the most-robocalled state in the month of October. Texas received 280.3 billion robocalls during the month. Five Texas area codes (214, 832, 817, 210 and 512) made the list of 20 Most-Robocalled Area codes in the month of October.

The robocall scourge shows no signs of abating, with 62% of the Most-Robocalled Cities in America seeing a month-on-month increases in robocall volume in the month of October.

Outbound Robocalling "Lowlights" from October

Unsurprisingly, the most-called cities also featured highly on the list of top cities making the most robocalls. Five cities each placed more than 50 million robocalls in the month of October: Los Angeles, CA; Dallas, TX; Atlanta, GA; Chicago, IL; and New York, NY.

California made some 196.1 million robocalls in October—a 5.6% increase from September—to claim the top spot as the most-prolific robocalling state. Interestingly, Wyoming and Vermont both saw month-to-month growth in outbound call activity, increasing by more than 50%.

The Washington, DC 202 area code was the #1 area code making non-toll free robocalls in September, with 38.3 million calls placed. The 614 area code in Columbus, Ohio, was the #2 area code, 614 with 26.1 million outbound calls.

Thirteen of the most-prolific robocalling phone numbers in October were on the Top Robocaller list in September. The majority of these robocallers were debt collectors, with the top twenty phone numbers in October producing 174.7 million calls.

For more information about the YouMail Robocall Index or to view the latest report, please visit http://robocallindex.com. To join the YouMail Robocall Index mailing list, please write to [email protected].

About YouMail, Inc.

YouMail, Inc. is the leading provider of intelligent, cloud-based telecommunication services. The company's flagship service provides an automated virtual receptionist that replaces the subscriber's voicemail on iPhone, Android, and Windows phones. This service stops robocalls, provides free conference calls, and delights callers by instantly greeting, routing, and responding to callers, personally and memorably. YouMail also provides data on problematic phone number behavior, through a reverse phone lookup service that allows anyone to identify and comment on suspicious numbers, an application program interface (API) that any telecom service provider or third-party developer can use to determine whether a number is problematic, and the  YouMail Robocall Index™, which since its launch in in September 2015 has emerged as the nation's definitive source on robocalling data for telecom carriers, smartphone and app companies, and public policymakers. Headquartered in Irvine, Calif., YouMail, Inc. was founded in 2007 and is privately funded.

Contact:
Matt Russell for YouMail
Lumina Communications
[email protected]
646-741-8359

SOURCE YouMail, Inc.

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