Second Presentation in eGate Solutions' Educational Webinar Series Will Focus on the Benefits of Item Tagging for the Airline Onboard Services Industry

CHICAGO, Oct. 21, 2014 /PRNewswire/ -- eGate Solutions, a leading provider of service planning and fulfillment solutions for the travel industry, today announced a free webinar titled, "Tag, You're It: Bringing the Simplicity of Tagging to Onboard Catering Services." The webinar, targeted toward those responsible for providing inflight catering and support services, will delve into the market pressures driving changes in ingredient labeling, the impact on the airline onboard services industry and how tagging technology can ease the resulting operational and business burden. Rodney Duty, senior director, product management and implementation, eGate, will lead this second presentation in the company's three-part webinar series that focuses on the major technology challenges facing the airline onboard services industry today. Simon de Montfort Walker, president and managing director, eGate will moderate.

"The way consumers interact with businesses and the level of service and personalization they expect has driven the airline onboard services industry to a point where any inefficiencies in the back office can affect frontline services," said Duty. "Compounded by compliance pressures, airlines that look toward innovative approaches and technology to manage their complex operations will continue to have a competitive advantage. Tagging is one such technology that can dramatically simplify operations and help ensure the experience caterers design meet the expectations of their passengers."

"Tag, You're It: Bringing the Simplicity of Tagging to Onboard Catering Services" will explore the complexity of the meal designer's world and how the seriousness of managing hundreds of meals daily is further exacerbated by non-allergen special requests, increasing demand for better visibility of a meal's composition as well as growing government pressure to improve ingredient labeling. Through the session, attendees will learn how:

• Changing consumer behaviors and expectations combined with growing government regulations will drive more stringent and detailed labeling requirements;
• Catering departments with their catering partners can improve internal procedures to build meals down to the simplest ingredient, allowing them to audit any service at any time;
• Tagging technology has simplified the organization of important information for other industries, as well as within our own personal lives, and how that applies to the airline onboard services industry; and
• Airline caterers can gain control over the complex business of planning, processing, preparing and serving food items above the wing.

eGate will host a live session of "Tag, You're It: Bringing the Simplicity of Tagging to Onboard Catering Services" on Tuesday, October 28, 2014 at 11:00 a.m. EDT (3:00 p.m. GMT). Click here for more information or to register for the webinar.

Hosted by eGate's team of technology and airline experts, each session in the webinar series will delve into technology trends that will continue to have a real and marked effect on the way the airline onboard services business operates. eGate's team will provide trend analysis and practical guidance on how attendees can employ technology to address these changes and simplify their day-to-day operations. Click here for more information, updates or past recordings on eGate's complete webinar series.

About eGate Solutions
eGate Solutions, a gategroup member, is a leading provider of service planning and fulfillment solutions for the travel industry. The eGate Solutions team blends strong industry and technology expertise to deliver an intuitive end-to-end solution that provides customers with increased control, speed and accuracy. eGate's existing product portfolio includes GP™, a complete galley planning, ordering and scheduling system; IFX™, a suite of state-of-the-art business applications for managing the full onboard-service process; and TS™, a comprehensive and feature-rich cabin management and onboard retail technology.

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SOURCE eGate Solutions

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