Secur-Serv Expands Managed Services Portfolio to Address Growing Demand for AI Management

New Managed Intelligence Services portfolio extends Secur-Serv's technology and cybersecurity expertise into AI governance, operations, and performance management.

OMAHA, Neb., Nov. 10, 2026 /PRNewswire/ -- Secur-Serv, a nationwide managed IT and cybersecurity services provider, has launched Managed Intelligence Services, expanding its role in helping businesses manage one of their fastest-growing technology investments: artificial intelligence. The new service line brings together AI strategy, implementation, and ongoing management, giving customers the expertise to scale adoption, protect sensitive data and tie spending to business results.

The expansion responds to growing demand from Secur-Serv customers, particularly financial institutions, and mid-market businesses, for more comprehensive AI support. Building on its established managed services and cybersecurity operations, Secur-Serv will work alongside customers beyond initial deployment, taking an active role in managing AI usage, costs, security, and performance as their needs evolve.

"AI is changing the economics of technology and how businesses compete," said Cathy Pickoski, CEO of Secur-Serv. "The next competitive advantage won't come from adoption alone, but from the ability to manage AI securely, economically, and at scale in ways that create value. Managed Intelligence Services reflects where the market is heading and the discipline organizations need to confidently manage AI as a business capability."

Extending the Managed Services into AI Operations

Secur-Serv's Managed Intelligence portfolio combines business strategy, technology infrastructure, cybersecurity, and ongoing management through four services:

• AI Assessment: Identifies how AI is being used across the business, where it could deliver value, and what risks need attention.
• AI Strategy & Roadmap: Establishes a plan for AI investments, including business priorities, use cases, governance, and deployment.
• AI Foundations: Addresses gaps in identity management, data access, and security that could put AI initiatives at risk.
• Managed AI: Takes an active role in managing AI adoption, security, spending, and performance as business and technology evolve.

Each service addresses distinct operational needs, allowing organizations to engage at any stage of AI adoption.

Managed AI Establishes Ongoing Operational Accountability

At the core of the service expansion is Secur-Serv's Managed AI service.

Operating within the customer's organization alongside business leaders, internal IT teams, and existing service providers to oversee AI operations. The service integrates recurring governance and security reviews, licensing optimization, adoption support, and performance measurement to keep AI investments aligned with business objectives.

 "Businesses are moving quickly to adopt AI, but few have the resources to manage what comes after deployment," said Billy Turner, Senior Vice President, Managed Services at Secur-Serv. "Managed Intelligence Services remove the burden of businesses managing AI themselves and gives customers a dedicated team working alongside them, with oversight of AI usage, and clear governance as new tools enter the business."

Building on Established Market Expertise

Secur-Serv already manages critical technology and security operations for financial institutions and mid-market businesses nationwide. Its banking and credit union customers operate under strict regulatory requirements, while growing businesses want more from their technology investments without adding staff or overhead.

Managed Intelligence Services builds on that experience, bringing AI into the work Secur-Serv already does to support customers' technology operations.

"AI will change how businesses compete, but adoption alone won't determine who succeeds," said Pickoski. "The advantage will belong to organizations that can turn AI into sustained business performance without compromising security or control. That's the responsibility Secur-Serv is stepping forward to help our customers manage."

Learn more about Secur-Serv's Managed Intelligence Services at secur-serv.com.

About Secur-Serv

 Secur-Serv manages and secures the technology that runs the business, from IT infrastructure and devices to cybersecurity and AI. Headquartered in Omaha, Nebraska, Secur-Serv delivers Managed IT, Cybersecurity, Managed Intelligence Services, Managed Device, and Managed Print services nationwide, supported by more than 2,000 field service technicians and a 24/7 Network Operations Center. Learn more at secur-serv.com.

SOURCE Secur-Serv.