Securus Technologies Revises Video Visitation Policy - Defers to Prison/Jail Officials on Rules For Onsite Visits

Securus Eliminates Company Provisions in Each of its Affected Contracts - Defers to Any Rules that Corrections Officials Have For Jail and Prison Operations.

May 04, 2015, 18:22 ET from Securus Technologies, Inc.

DALLAS, May 4, 2015 /PRNewswire/ -- Securus Technologies, a leading provider of civil and criminal justice technology solutions for public safety, investigation, corrections, and monitoring, announced today that it has modified its video visitation contracts to exclude any language related to any mandatory video visitation requests to prisons and jails.

"Securus examined our contract language for video visitation and found that in 'a handful' of cases we were writing in language that could be perceived as restricting onsite and/or person-to-person contact at the facilities that we serve," said Richard A. ("Rick") Smith, Chief Executive Officer of Securus Technologies, Inc.  "So we are eliminating that language and 100% deferring to the rules that each facility has for video use by inmates.  We have always deferred to the rules in place at each facility for audio and video visitation – and we embrace the notion of having different rules by facility.  The Securus Video Visitation System is very flexible and gives our facilities the ability to restrict visits by time of day, day of the week, by location of the units and other factors – because of that flexibility, we sometimes included rules that facilities agreed to, to limit contraband and improve the efficiency of jails in our contracts.  Those rules will be set by the facility versus Securus," said Smith.

"Video visitation is a wonderful tool that increases the quality of an inmate and friend/family member visit – it reduces recidivism, saves both inmates and friend/family members money and time, saves officer time, and makes facilities safer – all things that are important to us and all of our customers," said Smith.  "We need to assist our facilities and act as a video visitation expert – and impose their rules of operation."


Headquartered in Dallas, Texas, and serving more than 2,600 public safety, law enforcement and corrections agencies and over 1,000,000 inmates across North America, Securus Technologies is committed to serve and connect by providing emergency response, incident management, public information, investigation, biometric analysis, communication, information management, inmate self-service, and monitoring products and services in order to make our world a safer place to live.  Securus Technologies focuses on connecting what matters®.  To learn more about our full suite of civil and criminal justice technology solutions, please visit

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SOURCE Securus Technologies, Inc.