Sedgwick appoints Vishy Padmanabhan to Chief Transformation Officer

MEMPHIS, Tenn., Sept. 3, 2025 /PRNewswire/ -- Sedgwick, the world's leading risk and claims administration partner, announced Vishy Padmanabhan as the company's new Chief Transformation Officer (CTO), reporting directly to Michael Arbour, CEO, Sedgwick.

The creation of the Chief Transformation Officer role marks a significant milestone in Sedgwick's evolution, underscoring the company's commitment to innovation and delivering enhanced value to help clients worldwide.

"This is a defining moment for Sedgwick. It marks a bold step, and clear investment, in how we harness technology to shape the future of our company," said Arbour. "As Chief Transformation Officer, Vishy will champion innovation and agility at scale, partnering across technology and operations to drive an integrated transformation agenda spanning digital, data, and enterprise processes."

Padmanabhan is a proven leader bringing more than two decades of experience leading large-scale transformation efforts across banking, insurance technology, and manufacturing sectors. As a Senior Executive at Wells Fargo, and previously as a Partner at Bain & Company, Padmanabhan has guided organizations through complex digital evolutions, and specializes in aligning IT capabilities with business goals, modernizing legacy systems, and driving outcome-based innovation across industries. His deep expertise will be pivotal as the company continues to harness AI, predictive analytics, and digital platforms to unlock new ideas and deploy innovative tech solutions to deliver better, faster and smarter solutions for the company's clients.

"I'm thrilled to be joining Sedgwick at such a pivotal time. We have a powerful opportunity to shape the future of technology and transformation," said Padmanabhan. "Together with the talented teams at Sedgwick, I look forward to unlocking new possibilities through data, AI, and digital innovation to deliver new solutions that will make a meaningful and long-lasting impact for the company and our clients."

Padmanabhan holds an MBA from Emory University and a Bachelor of Engineering from Madurai Kamaraj University.

About Sedgwick
Sedgwick is the world's leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. Sedgwick's majority shareholder is The Carlyle Group; Stone Point Capital LLC, Altas Partners, CDPQ, Onex and other management investors are minority shareholders. For more, see sedgwick.com.

SOURCE Sedgwick Claims Management Services, Inc.