Sensei, a Carestream Dental Brand, Partners with Zentist to Bring EOB Automation and AI-Powered Denial Management to Dental Practices

Zentist's Remit AI will be available to all Sensei Cloud and legacy Carestream Dental practice management customers, giving dental practices  a faster way to process EOBs and manage claim denials

ATLANTA, Sept. 15, 2026 /PRNewswire/ -- Sensei, a Carestream Dental brand, and Zentist, the company behind  AI-powered remittance platform Remit AI, today announced a new partnership that brings automated EOB processing and AI-powered denial management to dental service organizations (DSOs), multi-location dental groups, and independent practices across the United States.

"This partnership reflects how we think about innovation at Sensei. Rather than asking our customers to wait, we are bringing best-in-class RCM automation to them now, across both Sensei Cloud and our on-premises platforms. Zentist's Remit AI helps billing teams cut through the complexity of working across 160 payers, with access to broader coverage across up to 1,500 payers and plans through their clearinghouse network, giving customers a faster and smarter way to manage remittance data and gain actionable insights into claim denials. " Ajit Viswanathan, President, Sensei Cloud at Carestream Dental

Revenue cycle management remains one of the most persistent operational burdens for dental billing teams, who often log into dozens of individual payer portals to track down Explanation of Benefits (EOBs) and resolve denied claims.

"Dental practices have made significant investments in technology to improve how they operate, yet insurance revenue remains one of the most manual and fragmented parts of the business. Our partnership with Carestream Dental brings Remit AI directly to practices that are ready to change that—making remittance data easier to access, easier to understand, and more actionable." Manuchehr Kurbonali, Co-Founder and VP of Growth, Zentist.

Through this partnership, Zentist's Remit AI gives Carestream Dental customers a single, unified dashboard for EOB and remittance data — helping billing teams find what they need faster and spend less time navigating disconnected systems.

The partnership focuses on three core capabilities:

• Automated EOB Processing — Zentist's Remit AI digitizes and organizes EOBs and ERAs from 160 payers, with broader coverage available across up to 1,500 payer and plan configurations, replacing manual lookups across payer portals with a single remittance dashboard.
• AI-Powered Denial Management — The platform uses AI to categorize claim denials and their underlying reasons, helping billing teams prioritize follow-up and resolve denials more efficiently.
• Streamlined Remittance Workflows — By bringing EOB and remittance data into one place, billing teams can find payment information faster, reduce manual work, and gain greater visibility into insurance revenue.

Starting today, Zentist's Remit AI will be available as a standalone offering to all Carestream Dental customers, including Sensei Cloud and its legacy practice management systems — SoftDent, OrthoTrac, WinOMS, and PracticeWork.

The two companies plan to host a joint webinar on September 17, 2026, for those interested in learning more about Zentist's Remit AI. Interested participants can register to attend for free using this link.

About Sensei, a Carestream Dental Brand

Sensei, a Carestream Dental brand, is a trusted technology partner for dental practices, delivering practice management software and modern solutions designed to simplify operations, empower teams, and enhance patient experiences. Serving a broad range of dental specialties, Sensei is committed to helping practices run smarter, more connected businesses today and into the future.

About Zentist

Zentist empowers dental revenue cycle and insurance billing leaders to reduce human error, increase insurance collections, and adapt to a rapidly evolving reimbursement environment. In 2025 alone, the platform processed more than 11.2 million claims valued at $2.1 billion. Using intelligent RPA and early-stage agentic AI, Zentist delivers scalable automation across the dental revenue cycle, supporting organizations at every stage of growth.

Media Contacts

Sensei Media Contact: Ajit Viswanathan, President, Sensei [email protected]

Zentist Media Contact: Bukola Okikiolu, Product Marketing Lead, Zentist [email protected] 

SOURCE Zentist