SENTRIQS Report Finds 96% of Security Professionals Say Their Communications Are Secure - but One in Five Admits to Using Tools That Fall Short of Policy

84% of surveyed organizations are facing a tradeoff between ease of use and security

SAVANNAH, Ga., Nov. 10, 2026 /PRNewswire/ -- SENTRIQS released a new report that explores the state of secure communications in regulated industries, finding disconnects between security in theory and security in practice. The report, Consequence: The Report on Security for Sensitive, High-Consequence Communications, is available for download here. 

Organizations overwhelmingly believe their sensitive communications are secure and that they have the right tools in place. Yet one in five admits to using tools that fall short of policy, largely because secure tools introduce friction. As sensitive work increasingly crosses organizational boundaries and as AI and quantum threats reshape the risk environment, security can no longer depend on people choosing between protection and usability.

Among the report's key findings:

• Almost all respondents (96%) believe their organization's sensitive and confidential communications are secure.
• There's a disconnect between theory and practice – 20% of respondents admitted to using communication tools that don't meet their organization's security or compliance requirements for sensitive communications.
• Of those using non-compliant tools, email is the most used channel – cited by 66% of respondents.
• 84% of those who say they've used noncompliant tools say they do so because other tools are more user-friendly.
• Confidence doesn't equal consistent behavior – 23% say their departments don't always follow security policies.
• The weakest link is the handoff – 93% see risk when sensitive conversations cross organizational lines.

The report, based on a survey of 500 U.S. based practitioners and leaders involved with secure communications for their organization, underscores some of the perpetual challenges faced when it comes to ensuring compliance with policies. Employees too often face a choice between security and ease of use, but organizations need to make sure the secure choice is also the easy choice.

That's one of the challenges the SENTRIQS GLYPH platform addresses. GLYPH, built for the world's most sensitive communications, brings messaging, file sharing, archiving, meetings and calls into one protected environment, combining advanced security, compliance and control with the usability organizations need to communicate effectively.

Damien Fortune, CEO, SENTRIQS, said: "When it comes to secure communications, organizations aren't always following their own policies consistently. Too often, they are using common tools like email and Teams, which aren't built for security or to handle sensitive information. There's an obvious need for a tool that combines advanced security, compliance and control with the usability organizations need to communicate effectively."

About SENTRIQS
SENTRIQS is a leading provider of ultra-secure collaboration and cryptography solutions that help organizations protect their critical information from cyberattacks. The company's solutions are based on the latest security protocols and are designed to be easy to deploy and manage across modern mobility-centric workforces.

Media Contact:
Shannon Van Every
Force4 Technology Communications
[email protected]

SOURCE SENTRIQS