
AI agents and trained remote guards adapt to each community's real security needs, without replacing existing infrastructure
SUNNYVALE, Calif., Sept. 22, 2026 /PRNewswire/ -- Sentry AI, a provider of AI-powered physical security and remote guarding, today announced growing success helping multifamily communities and homeowners' associations (HOAs) prevent and address a broad range of security problems through flexible remote guarding.
Unlike traditional central-station monitoring, which typically responds to predefined alarms with prescribed procedures, Sentry AI combines AI agents with trained remote guards who assess situations and use judgment to determine the appropriate response. Sentry works with a community's existing cameras and security infrastructure, allowing HOAs to add intelligent guarding without a costly rip-and-replace.
Across 20+ HOA communities over the past two years, Sentry AI has protected more than 200 USPS mailbox locks, with zero reported incidents of mail theft for those protected mailboxes. Sentry's approach combines remote guarding with practical security measures, including hardening USPS-supplied mailbox locks with MailGuard, a proprietary, patent-pending additional coded lock.
Mail theft is just one example of how Sentry adapts its guarding to the specific needs of each community. Depending on the property, Sentry solutions address a range of community-specific security concerns, including illegal dumping, vehicle burglaries, and suspicious activity in parking lots, bicycle theft from lockers, unauthorized after-hours pool use, trespassing and unauthorized access, and drug-related activity.
"Our customers don't all have the same security problems, so they shouldn't have to accept the same security response," said Uday Kiran Chaka, CEO of Sentry AI. "Our AI agents help our remote guards understand what is happening, while our guards use judgment to determine what action is appropriate. That is fundamentally different from simply responding to an alarm according to a predetermined script."
Sentry's model also allows security priorities to evolve. If mail theft is solved and vehicle burglaries become the primary concern, guarding can be redirected accordingly, and new cameras, sensors, access-control devices and other infrastructure can be incorporated as a community's needs change.
"Communities need security that adapts to them, not a one-size-fits-all monitoring service," said Kevin Sheley, Vice President of Construction at Anthem Properties. "Sentry AI provides a flexible security operation that addresses the problems communities actually experience."
Guard Smarter. Sentry AI combines AI agents, existing security infrastructure, remote guards and on-demand guards to provide responsive physical security at roughly one-fifth the cost of traditional on-site guarding.
To learn more, visit smartsentry.ai.
About Sentry AI
Sentry AI is transforming physical security with AI agents that augment human guards and security teams. Its platform combines video intelligence, sensors, access control, autonomous patrols and guard operations to deliver smarter, more efficient security.
Media Contact:
Farhat Ali
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408 514 1400
SOURCE Sentry AI
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