COLUMBIA, Md., May 27, 2015 /PRNewswire/ -- ServiceBench has announced the launch of an interactive mapping feature which enables servicers to manage their coverage area more efficiently, saving them time and money.
This interactive tool displays the Servicer's geographical coverage on a color-coded map; making it easier than ever to quickly see any adjacent zip codes they may have overlooked and add them to the coverage list.
The new feature has been getting positive reviews and will enhance how service providers, as well as service administrators, can view geographical coverage inside the ServiceBench application.
Training documents are available within the ServiceBench application to assist users in utilizing this tool. Service providers can also contact ServiceBench Product Support for further assistance.
"This new feature is a great step in an overall approach to help our users make nimble, real-time decisions based upon a vast amount of service and profile data. Providing the capability for users to visualize their coverage areas on a map highlights voids in coverage and improperly profiled coverage areas, providing efficiencies and cost savings," said Louis Rose, vice president of ServiceBench.
ServiceBench, an Asurion company, is a leading provider of service management solutions that integrate post sales service activities including management of service calls, field service, parts, claims and service contracts. The ServiceBench system easily enables service transactions between manufacturers, retailers and extended warranty providers with their network of parts suppliers, distributors, and service providers. Robust Analytics utilize historical data combined with predictive modeling to drive the best outcome on service transactions. ServiceBench solutions provide the essential foundation to manage the service chain for profit and competitive advantage. For more information visit www.servicebench.com