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Sheraton Erie Bayfront an Across-the-Board Winner


News provided by

White Lodging Services Corporation

Jan 25, 2012, 12:07 ET

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MERRILLVILLE, Ind., Jan. 25, 2012 /PRNewswire/ -- Of the 203 Sheraton hotels in North America, the Food & Beverage Department at the Sheraton Erie Bayfront has achieved the top ranking for 2011.  In 2010, this same department was ranked in the top one percent of the brand.

"It's really quite an achievement to get this number one ranking," said General Manager Chuck Collins. "To outdo last year's performance was no small feat, and the whole team led by Executive Chef Michael Cerrie and Food and beverage Manager Thomas Bedner are to be congratulated."

Collins went on to say that it wasn't just the Food & Beverage Department that was recognized for excellence, "Across the board we really made an impact."  The Sheraton Erie Bayfront ranked in the top one percent in the In-room Dining and Restaurant Food Quality categories and in the top two percent in the Overall Experience, Overall Physical Appearance, Overall Guest Loyalty, Cleanliness, Maintenance and Restaurant Service Categories.

In terms if speed and efficiency of check-out, room decor, bed comfort, room cleanliness and maintenance, and the overall experience at breakfast, the hotel was ranked in the top three percent in the brand. Check-in speed and efficiency and the overall arrival experience ranked in the top four and five percent respectively.  "Of the six remaining categories, in which we were judged, we ranked within the top ten percent of the brand and we improved all rankings over last year," Collins shared.

One of the brands of Starwood Hotels and Resorts, the Sheraton Erie Bayfront is the only Sheraton property in the White Lodging management portfolio.  A Pennsylvania waterfront hotel with views of Lake Erie's Presque Isle Bay, the Sheraton Erie Bayfront features 200 guest rooms, over 5,000 square feet of meeting and catering space and is connected by a skywalk to the Bayfront Convention Center.  The Sheraton Erie Bayfront is also home to the award winning Bayfront Grille offering a mouth-watering and fresh cuisine as well as breathtaking waterside views.   

White Lodging Services Corporation was established in 1985 and is headquartered in Merrillville, Indiana. White Lodging is a fully integrated hotel ownership, development, and operations company – a recognized leader that has defined and cultivated the ability to achieve consistent, sustainable growth among mid- to large-scale hotels across the country. Their current portfolio consists of over 158 hotels in 20 states and encompasses representation of the following leading brands: Preferred Hotels, Marriott International, Inc., Hilton Worldwide, Hyatt Global, Starwood Hotels and Resorts, InterContinental Hotel Group, and Carlson Hotels Worldwide.

For more information about White Lodging, please visit www.whitelodging.com or call 219-472-2900. For more information about Sheraton Erie Bayfront visit www.sheratoneriebayfront.com or call 814-454-2005.

SOURCE White Lodging Services Corporation

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