Singular Hearing Launches HeardThat Plus to Address Critical Transcript Gap in Digital Content

AI-powered solution combines advanced noise removal with precise transcription, addressing critical accessibility needs while serving growing demand from content creators and professionals

VANCOUVER, BC, Aug. 10, 2025 /PRNewswire/ -- Singular Hearing, creator of the award-winning HeardThat hearing assistance app, today announced the launch of HeardThat Plus (https://heardthat.plus), a groundbreaking web-based platform that makes accurate audio transcription accessible and affordable for everyone. The service combines industry-leading AI-powered noise removal and transcription technology, delivering superior accuracy and intuitive editing tools for the fastest path to transcript perfection.

HeardThat Plus addresses a critical accessibility gap in today's digital landscape, where over 1.5 billion people worldwide live with some degree of hearing loss, yet many audio and video materials lack accurate captions or transcripts. The platform simultaneously serves the growing mainstream demand for transcription services among content creators, educators, and professionals who increasingly rely on textual alternatives for enhanced comprehension and content discoverability.

"Accurate captions and transcripts aren't just nice-to-have features—they're essential for true digital inclusion," said Bruce Sharpe, Founder and CEO of Singular Hearing. "With HeardThat Plus, we're making professional-quality transcription accessible to anyone who needs it, whether they're hard of hearing, creating content, or managing corporate training materials."

Bridging the Accessibility Divide

The need for accessible audio content has never been more urgent. Recent studies show that 70% of Gen Z uses captions frequently when watching videos, while 85% of Facebook videos are watched without sound. Despite this widespread demand, only 1% of podcasts provide transcripts, and many automated captioning services deliver poor accuracy that fails to meet accessibility standards.

HeardThat Plus tackles this challenge by leveraging the same advanced AI technology that powers the company's award-winning hearing assistance app, HeardThat. The platform's sophisticated noise removal capabilities clean audio before transcription, addressing a common barrier that degrades both listening experiences and transcription accuracy.

Revolutionary Features for Real-World Applications

HeardThat Plus offers comprehensive features designed for diverse use cases:

• AI-Powered Audio Enhancement: Advanced noise removal that separates speech from background interference, delivering cleaner audio for both listening and transcription
• Accurate Transcription with Speaker Identification: Precise speech-to-text conversion with automatic speaker diarization and customizable speaker labels
• Multiple Output Formats: Transcripts, captions, and subtitles in various formats for different platforms and accessibility requirements
• Custom Vocabulary Support: Enhanced accuracy for technical terms, proper nouns, and industry-specific language
• Real-Time Editing Interface: Intuitive tools for reviewing and refining transcripts with synchronized audio playback
• Collaboration Features: Team sharing capabilities for professional workflows

Early user feedback has been overwhelmingly positive. "This is how AI should be implemented in software like this," noted one beta tester.

Serving Diverse Market Needs

HeardThat Plus addresses multiple market segments with a single comprehensive solution:

• Accessibility Compliance: Organizations requiring accurate captions and transcripts to meet legal and ethical accessibility standards
• Content Creators: Podcasters, video producers, and social media creators seeking professional-quality transcripts for SEO and audience engagement
• Educational Institutions: Schools and universities needing accessible materials for students with diverse learning needs
• Corporate Training: Companies requiring accurate transcripts of training materials, meetings, and presentations
• Media and Journalism: News organizations and content producers managing large volumes of audio and video content

The Technology Behind the Innovation

HeardThat Plus builds upon Singular Hearing's expertise in AI-driven audio processing, gained through developing their flagship HeardThat app, which has powered over one million listening sessions since launch. The platform employs cutting-edge machine learning algorithms for both speech enhancement and automatic speech recognition, delivering accuracy that rivals human transcribers while maintaining affordability and ease of use.

"The beauty of this platform is its simplicity," explained Sharpe. "Users can upload their audio files and receive both enhanced audio and accurate transcripts without needing technical expertise or expensive specialized equipment."

Accessibility Without Compromise

Unlike traditional transcription services that work with raw audio files, HeardThat Plus enhances audio quality before transcription, resulting in superior accuracy and clearer listening experiences. This approach particularly benefits individuals with hearing challenges, who often struggle with poor audio quality in recordings.

The platform's commitment to accessibility extends beyond hearing impairments. Features like speaker identification, customizable playback speeds, and multiple export formats support users with various accessibility needs and content consumption preferences.

Market Timing and Opportunity

The launch of HeardThat Plus comes at a pivotal moment when multiple trends converge to create unprecedented demand for transcription services. The proliferation of audio and video content, combined with evolving media consumption habits that favor captions and transcripts, has created a substantial market opportunity. Additionally, the rise of AI-powered content analysis and search engine optimization has made accurate transcripts essential for content discoverability.

Affordable Access Through Innovation

HeardThat Plus launches with a free trial requiring no credit card, making professional-quality transcription accessible to individuals and organizations of all sizes. The platform's web-based architecture eliminates the need for specialized hardware or software installations, further reducing barriers to adoption.

"We believe everyone deserves access to clear communication and accurate information," said Sharpe. "By combining advanced AI with an affordable, user-friendly platform, we're democratizing access to professional transcription services."

About Singular Hearing

Singular Hearing, a subsidiary of Singular Software, is dedicated to solving real-world hearing challenges through innovative AI technology. Founded by CEO Bruce Sharpe and his team of audio technology experts, the company leverages machine learning and speech processing to create products that help people "live better by hearing better."

The company's flagship product, HeardThat, has earned recognition as the Best AI Product in Health at the CogX Awards 2023 and first runner-up at the AGE-WELL National Impact Challenge 2022. Singular Hearing is headquartered in Vancouver, British Columbia, Canada.

HeardThat Plus is available immediately at https://heardthat.plus with a free trial requiring no credit card.

Media Contact
Singular Hearing Media Relations
(647) 778-9306
[email protected]
https://heardthat.plus

SOURCE Singular Hearing