MIAMI, Aug. 1, 2018 /PRNewswire/ --Sitel Group, one of the largest customer experience management companies in the world, announced today that it has hired two industry-leading Vice President's in an effort to expand the company's vertical-specific expertise. Chris Hollamby and Matt Fry will drive the business development of existing and new client programs and services, focusing primarily on the FinTech, and Manufacturing and Hi-Tech markets, respectively.
"We are thrilled to welcome both Chris and Matt to the Sitel Group family. Their individual experience and expertise will be a key asset to growing Sitel Group's presence and leadership in the FinTech, Manufacturing and Hi-Tech markets," said Donald B. Berryman, EVP & Chief Commercial Officer of Sitel Group. "In the first six months of this year, Sitel Group has brought on many new clients including those in the financial services and the trust economy space. Chris's and Matt's unique backgrounds will prove beneficial in continuing our momentum with record growth in delivering innovative customer experiences solutions."
Chris Hollamby is an experienced Business Process Outsourcing (BPO) executive with over 30 years of experience in the FinTech space. Prior to joining Sitel Group, Chris worked at Transcom and was responsible for onshore, nearshore and offshore operations. Matt Fry has over 20 years of experience delivering technology centric solutions for Global 1000 companies. Prior to joining Sitel Group, Matt was the Vice President at TransVoyant where he focused on the application of enterprise insights for Hi-Tech, Automotive & Manufacturing clients.
"I'm excited to bring my BPO, CRM and management consulting experience to Sitel Group and help grow the manufacturing and Hi-Tech presence of the company," said Matt Fry, Vice President at Sitel Group. "What I'm most looking forward to is working alongside the entire business development team to expanding the company's integrated holistic solutions."
"Sitel Group is the leading BPO provider in customer service solutions and I'm thrilled to join this fast growing, innovative company," said Chris Hollamby, Vice President at Sitel Group. "The FinTech industry is experiencing rapid growth and Sitel Group's suite of technology and data-driven solutions will certainly help those in the market achieve improved client satisfaction and revenue."
About Sitel Group Sitel Group is one of the largest customer experience companies in the world. The group is comprised of industry-leading firms providing business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics solutions.
With subsidiaries such as Sitel, TSC, Learning Tribes, Extens Consulting, Sitel Insights and Novagile, the group's services are leveraged across geographies, verticals and all stages of the end-to-end customer journey, helping clients effectively harness the industry's explosive digital transformation and consistently deliver outstanding customer experiences.
With over 30 years of industry-leading experience, Sitel Group's 75,000 associates service over 400 clients – Fortune Global 500 companies as well as local businesses – through its network of more than 150 offices in 25 countries.