NASHVILLE, Tenn., Aug. 15, 2012 /PRNewswire/ --Sitel, a leading global customer care provider, today announced that it is actively expanding its customer care call center in Amarillo, Texas. This will entail hiring 100 positions to support an expanding global satellite TV client. The newly hired Amarillo associates will provide inbound technical care support.
"As we strive to mean more to our clients, the recent expansion within the Amarillo call center is a direct result of our commitment to meet their objectives in terms of providing outstanding customer service. These positions will begin as soon as the first week of September," said Mike Thompson, site director of Sitel's Amarillo facility. "We continue to create deeper relationships with our clients, through better processes, cutting edge technology, and outstanding performance from our people."
In an effort to recruit new employees, Sitel is working closely with Texas Workforce Solutions and hosting an onsite job fair at Sitel, located at 4945 Canyon Drive, on Monday, August 20,2012. Prospective applicants interested in joining the talented team in Amarillo are encouraged to come down and learn more about the position openings from 9:00 a.m. to 5:00 p.m. Candidates can also apply online in Sitel's "Careers" section at www.sitel.com. Previous customer service experience and strong computer knowledge is preferred. The Sitel HR Team in Amarillo can be reached at (806) 468-0800.
Sitel is a world leader in outsourced customer care services. With more than 26 years of industry experience, Sitel has twice been ranked as the top overall call center outsourcing provider in Datamonitor's annual Black Book of Outsourcing survey. Sitel's 57,000 employees provide clients with predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel's solutions span 120+ domestic, nearshore, and offshore centers in 25 countries across North America, South America, Europe, Africa, and Asia Pacific. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.