LAS VEGAS, Feb. 20, 2013 /PRNewswire/ -- Sitel, a leading global customer care provider, today announced that it is adding 200 agents and support staff to support new business and growth opportunities with current clients.
The site will be adding a new line of business for an award-winning company committed to providing safety, security, peace of mind and unparalleled service to their customers. The newly hired Las Vegas associates will be responsible for creating an excellent customer experience for customers who need assistance planning their travel arrangements and expect the highest quality of service.
Additional customer experience agents and roles to support growing programs are also needed for a number of our existing clients; one of the world's largest privately owned and operated fitness center chains; a worldwide leader in hardware and software of handheld and home console video game systems; and technical troubleshooting for an innovative satellite and digital communication company.
Sitel anticipates this growth will create several career path opportunities for frontline coaches and future operations managers. Career path development is a foundational building block for Sitel. Sitel has a long reputation for promoting team members through the ranks to management positions. The company makes a significant investment in training and providing on-going learning opportunities to grow valuable career skills.
"In Las Vegas, Sitel continues to grow with our existing customer base as a result of the service provided by our outstanding employees. This commitment to service is affording us the opportunity to hire 200 more qualified customer service and travel professionals during February and March," said Linda Chambliss, site director of Sitel's Las Vegas facility.
Sitel is working closely with the Nevada Department of Employment and hosting an onsite job fair on Friday, February 22, 2013 from 8:00 a.m. to 3:00 p.m. at the company's facility at 420 Pilot Road. Prospective applicants interested in joining the talented team in Las Vegas can also apply in Sitel's "Careers" section at www.sitel.com. Previous customer service experience and strong computer knowledge is preferred.
Sitel is a world leader in outsourced customer care services. With more than 26 years of industry experience, Sitel has twice been ranked as the top overall call center outsourcing provider in Datamonitor's annual Black Book of Outsourcing survey. Sitel's approximately 58,000 employees provide clients with predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel's solutions span 120+ domestic, nearshore, and offshore centers in 24 countries across North America, South America, Europe, Africa, and Asia Pacific. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.