SoCalGas and SDG&E Implement ClickSoftware's Mobility Solution for Integrated Mobile Workforce Management

USA - English

• USA - English

BURLINGTON, Massachusetts, February 4 /PRNewswire-FirstCall/ -- ClickSoftware Technologies Ltd., (NasdaqGS: CKSW) the leading provider of workforce management and service optimization solutions, today announced that California-based Southern California Gas Company (SoCalGas) and San Diego Gas & Electric (SDG&E) are implementing ClickSoftware's ClickMobile solution to provide a mobile field service application to its natural gas and electric distribution field work crews.

In late 2007, SoCalGas and SDG&E selected ClickSoftware's suite of applications, including ClickForecast, ClickPlan, ClickSchedule and ClickAnalyze, to provide greater visibility and alignment of forecasted work and resource capacity. Last year, following a thorough evaluation and consideration of their mobile strategy, they decided to choose the ClickMobile solution.

    ClickSoftware benefits include:

    - Mobile reach that completes the ClickSoftware end-to-end solution
      providing real-time field monitoring capabilities to their
      dispatch center.

    - Seamless integration with ClickSchedule, simplifying maintenance and
      integration costs.

    - Work order and asset management from the field.

    - Mobile user access to timesheets for time tracking and activity
      reporting.

    - Dynamic form capabilities.

ClickMobile will allow the crews in the field to access asset information as well as performing field inspections, long maintenance jobs and initiate work orders from the field. All of this information will be tightly integrated into the SAP business software infrastructure in place at SoCalGas and SDG&E.

"We're delighted that large utility organizations around the world, such as SoCalGas and SDG&E, with complex mobility requirements including handling assets, parts, crews, time and attendance reporting are selecting ClickMobile to enhance their operations," said Dr. Moshe BenBassat, ClickSoftware Chairman and CEO. "Leveraging a powerful mobility infrastructure and tight integration with our ServiceOptimization Suite, makes ClickMobile the mobility platform of choice for service organizations. On the one hand, it offers a powerful portable office for the technician that eliminates paperwork and streamlines work with the back office. On the other hand, it equips the organization with real-time optimization capabilities that keep the schedule continually optimized together with fast response to emergency situations. ClickSoftware's unified approach to mobility covers the broad spectrum that technology offers today to optimize mobile workforce productivity including hand-held devices, GPS, real time traffic updates and on-going customer contact. This positions ClickSoftware far ahead of the competition and offers a natural expansion path to our customers," BenBassat continued.

About ClickSoftware

ClickSoftware is the leading provider of workforce management and service optimization solutions that create business value for service operations through higher levels of productivity, customer satisfaction and cost effectiveness. Combining educational, implementation and support services with best practices and its industry-leading solutions, ClickSoftware drives service decision making across all levels of the organization. From proactive customer demand forecasting, capacity planning and shift scheduling to real-time decision making, incorporating scheduling, mobility and location-based services, ClickSoftware helps service organizations get the most out of their resources. With over 150 customers across a variety of industries and geographies, and strong partnerships with leading platform and system integration partners - ClickSoftware is uniquely positioned to deliver superb business performance to any organization. The company is headquartered in Burlington, Mass. and Israel, with offices in Europe, and Asia Pacific. For more information about ClickSoftware, please call (781)272-5903 or (888)-438-3308, or visit http://www.clicksoftware.com.

This press release contains express or implied forward-looking statements within the Private Securities Litigation Reform Act of 1995 and other U.S Federal securities laws. These forward-looking statements include, but are not limited to, those statements regarding ClickSoftware's solutions and how they will help SoCalGas and SDG&E. Such "forward-looking statements" involve known and unknown risks, uncertainties and other factors that may cause actual results or performance to differ materially from those projected. The forward-looking statements contained in this press release are subject to risks and uncertainties, including those discussed in the "Risk Factors" section and elsewhere in ClickSoftware's annual report on Form 20-F for the year ended December 31, 2008 and in subsequent filings with the Securities and Exchange Commission. Except as otherwise required by law, ClickSoftware is under no obligation to (and expressly disclaims any such obligation to) update or alter its forward-looking statements whether as a result of new information, future events or otherwise.

    Contacts: Joanna Larivee
    ClickSoftware, Inc.
    +1-781-272-5903 x2235
    [email protected]

SOURCE ClickSoftware Technologies Ltd