SOCAP International Celebrates Customer Service Week

ALEXANDRIA, Va., Oct. 3, 2016 /PRNewswire-USNewswire/ -- SOCAP International, the Society of Consumer Affairs Professionals in Business, the nation's preeminent association of Fortune 1000 customer care executives, today saluted the nation's customer care professionals as part of Customer Service Week, October 3-7, 2016.

"Customer care is integral to business success," said SOCAP President and CEO Brian Costanzo.  "We are pleased to add our voice to the chorus of companies thanking customer care professionals for their hard work, dedication to doing the job right and commitment to putting the customer first."

SOCAP is partnering with Hallmark Business Connections to bring additional attention to this national celebration.

As part of the week's celebration, Brian Costanzo is participating as a guest on a Better Business Bureau podcast discussing digital customer care.  The theme of digital customer care will be the focus of SOCAP's Annual Conference October 23-26 in Orlando, FL.

Also of interest, SOCAP Board Chair Céline Dumais, VP, Customer Care, L'Oreal, will be an honoree at the Women Innovators Network Reception taking place at Dreamforce '16 this week in San Francisco.

Follow all the activities of Customer Service Week on Twitter using the hashtag #TellThemThx.

About SOCAP
Founded in 1973, SOCAP International represents a thriving global profession of best-in-class customer care experts across all industries. SOCAP is a member-driven organization committed to promoting customer care and customer engagement as a competitive advantage in business. The Association's members include vice presidents, directors, managers and supervisors of customer care and consumer affairs from top Fortune/Forbes 1000 companies as well as hundreds of business partner organizations. SOCAP provides the educational tools and professional resources to help its members to drive business transformation within their companies. Additionally, SOCAP's exclusive network gives members access to thousands of customer care experts across the globe. Visit www.socap.org for complete SOCAP information.

For More Information:
Marjorie Bynum
VP, Communications
[email protected]  
(703) 910-2473

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SOURCE SOCAP International