DENVER, April 22, 2015 /PRNewswire/ -- Spinnaker Support, a leading global provider of Oracle and SAP enterprise software support and managed services, today announced the appointment of Bob Harland as Vice President of Oracle Global Support Services. Mr. Harland is responsible for all Oracle EBS, Database, and Siebel business development activities, service delivery, and organizational development. His focus is to ensure that the Oracle support services team continues Spinnaker Support's tradition of delivering excellence to clients.
Mr. Harland brings an extensive track record of ERP services delivery experience to Spinnaker Support's executive team. As Vice President and Managing Principal of DBAK, he led the Oracle applications delivery practice that provided implementation, upgrade, support, and managed services across a range of Oracle software solutions – including E-Business Suite (EBS), database, business intelligence, and cloud technologies.
Prior to DBAK, Mr. Harland also served as a Vice President for Hitachi Consulting, where he built and managed the Rocky Mountain Oracle services practice. Before that, Bob ran the Rocky Mountain JD Edwards practice for Arthur Andersen where he also spent 8+ years implementing Oracle ERP solutions. In total, he has spent approximately 20 years delivering Oracle services.
"As we continue to extend our Oracle services footprint, Bob's expertise will help ensure we are best positioned to deliver on the huge opportunity ahead of us," said Matt Stava, CEO of Spinnaker Support. "Bob has inherited a strong team that is driving best-in-class customer satisfaction and retention rates. His charter is to retain and improve on these metrics while assuring that we properly scale the business to meet the growing demand for EBS support in addition to Siebel and Oracle Database support and managed services."
"Increasingly more organizations around the world are seeking better Oracle enterprise software support at lower cost," stated Bob Harland. "The pent-up demand for these services was strongly confirmed at last week's Collaborate event. Spinnaker Support is well positioned to meet the demand, and I'm excited to be a part of the leadership team."
Spinnaker Support showcased their EBS support, JD Edwards support, Siebel support, and Oracle Database support services at the COLLABORATE conference for Oracle users last week.
About Spinnaker Support
Spinnaker Support has steadily emerged as the leading global provider of third-party support and managed services for SAP and Oracle enterprise software and database applications. According to our more than 400 clients, spanning 72 countries, we consistently deliver them a higher caliber of service – governed by ISO - for a fraction of what they've previously paid. We help keep their SAP and Oracle solutions more highly available, adaptable through constant change, and decidedly more valuable from the instant ROI we provide.
Spinnaker Support is headquartered in Denver, Colorado with regional operations centers located in London, Singapore, and Mumbai. We support SAP, Oracle E-Business Suite, JD Edwards, Siebel, and Oracle Database. To learn more about Spinnaker Support, visit www.spinnakersupport.com, call +1-877-476-0576 or follow us on LinkedIn, Twitter, or Google+.
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