SAINT GEORGE, Utah, Oct. 1 /PRNewswire/ -- Steton Technology Group, a leading provider of performance management software to restaurants, hospitality and other industries, today announced its fall 2010 update for Steton 360. The software's new capabilities will make it easier for companies to involve their external partners in the effort to improve product quality and services.
Companies who are heavily invested in brand and quality often require retail and supplier partners to comply with specific policies to ensure the highest level of customer satisfaction. Steton 360 Enterprise Edition now makes it easy for these partners to perform secure self-assessments and distribute reports to the right internal managers and employees. In addition, partners can also post certification documentation required for contractual, operational and regulatory compliance.
"We all know that higher productivity means more done in less time," said Scott Anderson, Director of Operations for Wendy's of Southern Oregon. "That's very helpful with 11 of our restaurants operating in a state with the second-highest minimum wage." According to Anderson, the franchisee operates 13 Wendy's restaurants, and uses the self-assessment and reporting features of Steton 360 provided by franchisor Wendy's International. "Steton gives us an edge because we're calibrated on how we are viewing the business. We focus our time on the dimensions of our business that give us the greatest return for our resources. With Steton 360, we organize and prioritize our opportunities in ways that are easier to measure and execute," he said.
Steton 360 Enterprise Edition is a web-hosted, software-as-a-service solution. The fall 2010 update is immediately available to all Steton 360 customers and delivered automatically as part of their subscription license. For more information, please call Steton at 888-343-5655.
Steton improves financial performance by driving operational excellence in quality, regulatory and brand delivery. An industry leader since 1997, Steton helps the most recognized brands in all industries achieve superior customer loyalty and investor value by providing actionable insight that drives continuous improvements in decision making, best practices and organizational learning.
Worldwide, Steton is deployed in over 85 countries and in 34 languages and used to measure cleanliness, service, safety and brand delivery for nearly 40,000 restaurants, 23,000 hotel and resort properties, 13,000 grocery and general retail stores, and over 84,000 businesses serviced by independent and government audit service providers.
About Wendy's of Southern Oregon
Wendy's of Southern Oregon operates 13 Wendy's restaurants. Scott Anderson is Director of Operations and has worked 27 years in the food service industry. He is a graduate of Purdue University and the co-author of Flip-N-Burgers, Our Guide to Success in Restaurant Management. He wrote the book with his wife Kelly, who has worked in Human Resources for over 20 years. For more information, please visit http://www.flip-n-burgers.com
MARK UNGERMAN, DIRECTOR OF MARKETING
STETON TECHNOLOGY GROUP
SOURCE Steton Technology Group