Stitch Labs Announces Stitch X, A New Version of Stitch's Inventory Management Software For High-Growth Brands

SAN FRANCISCO, Feb. 13, 2018 /PRNewswire/ -- Stitch Labs, a leading inventory management platform, today announced a new version of their inventory management software: Stitch X. Purpose-built to help high-growth, multi-channel brands improve customer experience and scale efficiently, Stitch X is one of the most advanced and robust integrated inventory management software on the market.

"Stitch X is the culmination of spending countless hours over the last year talking and learning from our customers, partners, and the industry about their biggest operational pain points and blockers to growth," commented Stitch Labs CEO Brandon Levey. "We realized through our conversations that there was a huge underserved market of high-growth, high-performance brands that need more automation, intelligence, and plug-and-play flexibility from their inventory management solution to unlock their growth potential. Stitch X is that growth multiplier."

"The development process of Stitch X revolved around solving for one common goal amongst high-growth retail brands: improving customer experience," noted Stitch Labs VP of Product Jodi Alperstein. "In this rapidly evolving retail industry, brands are quickly realizing that the key to success is delivering exceptional, unique, and customized customer experience. They can't achieve this without a solid foundation for their operations — particularly inventory management."

The launch of Stitch X comes with over 25 new and improved features across the entire platform. The most significant improvements and differentiators are concentrated in five key areas: scalability, flexibility, fulfillment, automation, and service. With notable feature additions like Advanced Multi-Warehouse Purchasing, Automated Order Routing and Splitting, a variety of new API integrations for 3PLs, and a massive upgrade to the underlying technology architecture, Stitch X serves as the operational backbone that enables high-growth brands to run complex, powerful merchandising campaigns with complete flexibility, visibility, and control.

While traditional ERPs take months and in some cases years to implement, Stitch X's true plug-and-play architecture and industry-leading software with service model allows brands to adopt, customize, and become fully operational without long and costly implementations that distract from often aggressive business goals.

"Stitch Labs did an excellent job of project managing our implementation, providing excellent communication of timelines and requirements. Having that instant communication and access to our Customer Success Manager's high-level of expertise and support was critical to getting set-up successfully," said Mark Wang, CTO of Peak Designs, an early adopter of Stitch X.

Peak Designs, a multi-channel, luxury camera accessories brand has been a Stitch customer for over 8 months, primarily utilizing Stitch's platform to achieve centralized inventory and multi-warehouse fulfillment. For them, it is a strategic priority in delivering excellent customer experience to be able to offer their products globally without sacrificing shipping times — even during times of unexpected stock-outs and backorders. Jen Howell, Director of Customer Success and Logistics at Peak Designs commented: "Previous to Stitch, if a customer's order contained a backordered item, their entire order would not ship until all items were in stock as we had no efficient way of splitting out those backordered items. With Stitch's automated order splitting, now when a customer places an order, all in stock items ship out right away and back ordered items are held to be shipped once more stock arrives. This allows for customers to receive "in stock" items up to 2 weeks faster than with the old system."

This is only the beginning of the Stitch X release. Stitch Labs plans to release additional functionality throughout the year — one of them being a particularly exciting API integration for high-volume companies, allowing them to automatically link customer data with order management in real-time for smarter fulfillment logic. Integrations like these will allow for drastically improved post-order customer experience, as well as reduce the need for time-consuming and costly customer service interactions for order modifications and manual processing. 

Stitch X is currently in beta and will publicly be available on April 2nd. For more information on Stitch X, visit www.stitchlabs.com

About Stitch Labs

Stitch Labs is the leading inventory management system for rapidly growing brands. Purpose built for today's modern multi-channel retailers, Stitch Labs provides scalability through improved efficiencies that enable sustained growth, while expanding into new channels and products. Stitch Labs also empowers retailers to take control of their operations through enhanced inventory visibility and accuracy, alongside streamlined workflows to meet the most complex and demanding operations. Committed to creating and delivering the absolute best inventory and order management solution for growth and expansion phase retailers, Stitch Labs provides its customers with unrivaled service and support. Stitch Labs is the fastest growing inventory and order management solution on the market with over 26 million orders processed annually and $4.5 billion in annual merchant transactional revenue. To learn more, visit www.StitchLabs.com

SOURCE Stitch Labs

Related Links

http://www.stitchlabs.com