BLUE BELL, Pa., Sept. 20, 2011 /PRNewswire/ -- E-SoftSys™, a Total Solutions Provider for the self-storage industry, announced today that StoragePRO, with over 19 locations in Northern California, has chosen Self Storage Manager as their management software program, and recently completed the conversion of all their properties to Self Storage Manager.
"After evaluating Self Storage Manager and talking with other Top Operators in CA who have recently converted, we made the decision to implement the management software at all of our locations," said Steve Mirabito, President of StoragePRO. "The decision was based, in part, on the commitment E-SoftSys made to provide a dedicated team for our conversion process, and they really followed through, as we had easy access to the dedicated team at all times, including their VP of Development, their VP of Operations, and even their CEO. Most importantly, they never say 'no' to an enhancement request or special need; instead, they consider and evaluate our request and get back to us with a plan of action. For example, we manage facilities for a number of different owners and E-SoftSys provided us reports based on ownership to make our job a lot easier."
Added Mirabito, "We've done several conversions in the past and the Self Storage Manager conversion was by far the smoothest, partly because there was minimal downtime, as E-SoftSys took the files they needed in the evening and had the facilities up and running by the next morning. Furthermore, our managers have adapted very quickly and are finding the software to be very intuitive and easy to use. And when our management team has questions or problems, even late in the evening, their 24x7 customer support is always there to help and walk us through the necessary steps to keep our business running smoothly."
According to Kat Shenoy, President and CEO of E-SoftSys, "We are very pleased that the conversion process went so smoothly and thrilled to have another Top Operator like StoragePRO using our product lines, which continue to meet or exceed client expectations. Self Storage Manager is the ideal management software for Top Operators, not only because it's a superior program that helps operators maximize their facility operations, but also because we recognize the importance and value of customer service. Not every self-storage facility or operation is the same and we make it a priority to listen to our clients and do everything we can to meet individual requirements. E-SoftSys continues to gain market momentum in North America, in part because of our superior customer service and our willingness to listen to customers. We have expanded our teams and have the capacity to handle multiple Top Operator conversions simultaneously. With a record number of Top Operator conversions this year and more in the pipeline, we are well positioned to become the leading supplier of software and services for the self-storage industry."
E-SoftSys, a Microsoft Gold Certified Partner and ISO 9001:2008 Certified Company, is the Technology Leader and Total Solutions Provider for the self-storage industry, with products and services that include:
- Self Storage Manager: Comprehensive management software for single and multi-facility operators – Windows-based Standard Edition or Web-based Enterprise Edition.
- e-CRM: The most advanced Customer Relationship Management (CRM) add-on module in the self-storage industry, designed specifically for multi-facility operators, with interfaces to leading phone systems, call center systems, etc.
- Add-on Modules: INSOMNIAC™ Kiosk Interface, Online Payments, Reservations & Rentals, QlikView™ Business Intelligence and Analytics Interface, iPad™/Tablet-based Site Audit and Walk Through Application, and more.
- 24x7 Customer Support: The only 24x7 customer support in the self-storage industry, with Dedicated Team and Project Manager assigned for large operator implementations, as well as annual upgrades to software programs.
Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East, and Asia-Pacific. For more information, please contact E-SoftSys at 800.469.1740 Ext. 1, e-mail us, or visit www.selfstoragemanager.com.
StoragePRO is California's leading third-party self-storage property management firm, with 18 branded and managed self-storage facilities located throughout Northern California. StoragePRO's motto is Making Self Storage Work for You! and they offer a 100% Customer Satisfaction Guarantee to back it up. For more information, contact StoragePRO, Inc., at 925.938.6300.
+1-800-469-1740 Ext. 1
SOURCE E-SoftSys LLC