MOUNTAIN VIEW, Calif., Jan. 5, 2016 /PRNewswire/ -- Based on its recent analysis of the end-to-end billing market, Stratecast | Frost & Sullivan recognizes Amdocs with the 2015 Stratecast Global Market Leadership Award in Communication Service Provider (CSP) Billing for the Overall Billing Market. Stratecast examined more than 100 global suppliers in the CSP billing marketplace and found that Amdocs continues to lead in market share. The company is also among the leaders in all six billing segments.
The company offers customer management, revenue management, service fulfillment, and network control products, which Amdocs calls Customer Experience Solutions (CES). The CES portfolio includes solutions that address each of the billing segments, including mediation, rating and charging, and other core billing functionality, policy management, interconnect and settlement, and partner management.
"Stratecast examines the CSP billing marketplace annually, and Amdocs continues to maintain the market leadership position that it has held in the past," said Troy Morley, Operations, Orchestration, Data Analysis & Monetization Strategy analyst with Stratecast. "Amdocs has a firm understanding of the change in CSP market needs, and Stratecast believes that Amdocs will continue to gain ground in all areas of CSP billing as it builds on previous successes. Continued success will come as Amdocs provides its capabilities through a consultative approach to address the needs of new business challenges that now stretch beyond the billing functions, and as Amdocs provides its billing solution capabilities through a virtual environment."
The Amdocs CES portfolio offers much in the way of end-to-end billing capability, while the Amdocs managed services team is an effective alternative to continued license ownership of a CSP's billing functions. The Amdocs CES portfolio provides service providers with a consistent, omni-channel experience enabling them to transform their businesses in the digital age. The Amdocs CES portfolio also offers convergent charging, allowing service providers to monetize new OTT services, partnerships, and multiplay capabilities, with the addition of increased solution scalability to enable future business growth.
Amdocs is a strong services organization that can support implementation and integration efforts. All of the Amdocs business solution modules can be integrated prior to delivery at the CSP's data center to meet specific business needs.
Stratecast | Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry.
Stratecast collaborates with our clients to reach smart business decisions in the rapidly evolving and hyper-competitive Information and Communications Technology markets. Leveraging a mix of action-oriented subscription research and customized consulting engagements, Stratecast delivers knowledge and perspective that is only attainable through years of real-world experience in an industry where customers are collaborators; today's partners are tomorrow's competitors; and agility and innovation are essential elements for success. Contact your Stratecast Account Executive to engage our experience to assist you in attaining your growth objectives.
Amdocs is the market leader in customer experience software solutions and services for the world's largest communications, entertainment and media service providers. Its portfolio powers The New World of Customer Experience™, where a wide array of innovative and personalized services is delivered seamlessly to end users, regardless of device or network. For more than 30 years, Amdocs solutions, which include BSS, OSS, network control and optimization, coupled with professional and managed services, have accelerated business value for its customers by streamlining complex operating environments, reducing costs, and speeding time to market for new products and services. Amdocs and its more than 24,000 employees serve customers in over 90 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.6 billion in fiscal 2015.
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