MOUNTAIN VIEW, Calif., March 16, 2016 /PRNewswire/ -- Based on its recent analysis of the communications service provider (CSP) billing market, Stratecast | Frost & Sullivan recognizes ZTEsoft with the 2015 Stratecast Global Customer Value Leadership award in CSP Billing. ZTEsoft provides operations and monetization solutions to global operators of wireless, wireline, and broadband cable services. The company has grown strongly, in revenue and in the number of CSPs it serves, with success in both emerging and mature markets.
"ZTEsoft serves more than 130 CSP customers in more than 80 countries," said Stratecast Operations, Orchestration, Data Analytics & Monetization (ODAM) strategy analyst Troy Morley. "The company is very competitive with the functionality it offers, and counts many CSPs in developed countries as customers. ZTEsoft has also found a sweet spot in emerging markets in Asia, Africa, the Middle East, and Latin America, where average revenue per user (ARPU) is lower and the value provided by a billing solution is of utmost importance."
The ZTEsoft ZSmart product suite addresses a range of operations and monetization functions. The company's primary monetization solutions include the ZSmart Online Charging Solution (OCS), ZSmart Convergent Billing System (cvBS), ZSmart Policy Manager, ZSmart API Management, and ZSmart Mediation.
ZSmart OCS is a unified event-based charging engine that rates and charges events in real time (online charging) or in batch mode (offline charging.)
ZSmart cvBS provides real-time, policy-enabled rating and charging and balance management to support both event-based (online) and file-based (off-line) charging. It uses the same rating engine to offer convergent prepaid and postpaid billing. The solution also provides core billing capabilities such as invoicing, accounts receivable, financial management, and payments and collections.
ZSmart Policy Manager enables policy management functionality for multiple networks and services from a single platform. ZSmart Policy Manager helps operators define policy to deliver real-time control of subscriber access and quality of service based on factors such as service type, usage, time, and subscriber type.
ZSmart API Management provides capabilities in support of both interconnect and settlement management and partner management. ZSmart Mediation enables both online and off-line billing mediation.
All of the ZSmart monetization solutions are tightly integrated and can also be presented together with the ZSmart OSS suite to provide a pre-integrated, end-to-end monetization and operations solution suite.
Stratecast | Frost & Sullivan presents this award to the company that demonstrates excellence in implementing strategies that proactively create value for its customers, with a focus on enhancing the return on investment that customers make in its services or products. The award recognizes the company's strong focus on augmenting the value that its customers receive and going beyond simply good customer service. This leads to improved customer retention and, ultimately, customer base expansion.
Frost & Sullivan Best Practices awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry.
ZTEsoft Technology, a leading operational technology software provider, specializes in both offering comprehensive BSS/OSS solutions and services to global telecom operators and in offering ICT, smart city, and industry solutions and services to enterprises and governments. ZTEsoft aims to create, operate, manage, and monetize the digital value proposition of its customers with high performance operations and cutting-edge technologies. ZTEsoft's ZSmart solutions offer a set of functional components and product packages which can be assembled and configured flexibly on a unified SOA infrastructure to support agile operation and address various market and customer demands perfectly. ZSmart solutions have been deployed in more than 80 countries, serving over 600 million subscribers through more than 130 operators globally. For more information, please visit: www.ztesoft.com.
Stratecast collaborates with clients to reach smart business decisions in the rapidly evolving and hyper-competitive information and communications technology (ICT) market. Leveraging a mix of action-oriented subscription research and customized consulting engagements, Stratecast delivers knowledge and perspective that is only attainable through years of real-world experience in an industry where customers are collaborators, today's partners are tomorrow's competitors, and agility and innovation are essential elements of success. Contact a Stratecast Account Executive to engage their experience to assist in attaining your objectives.
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