BELLEVUE, Wash., Sept. 26, 2018 /PRNewswire/ -- A new report from RootMetrics by IHS Markit, the gold standard for mobile performance benchmarking, reveals that T-Mobile and Verizon are neck-in-neck in the race for top mobile performance in San Diego. According to the latest 2nd Half 2018 San Diego Metro RootScore® Report, T-Mobile and Verizon tie for awards in overall performance, network speed, and data performance, each for the second consecutive report. Meanwhile, Sprint is heating up the competition with three shared awards, including a three-way tie for network reliability with Verizon and T-Mobile.
Looking at data speeds in the San Diego metro area, AT&T records the fastest median download speed at 36.4 Mbps, allowing a subscriber to download a high-definition TV show in about two minutes. Sprint makes significant strides in data performance, increasing its median download speed from 17.1 Mbps to 29.9 Mbps since the previous round of testing.
"T-Mobile and Verizon are continuing to outperform the competition across most mobile categories in the San Diego metro area," said Doug King, director of business development at RootMetrics. "But that doesn't mean the other carriers are far behind. With improvements from Sprint and AT&T across data, call and text performance categories, it's clear that all of the networks are working to cater to the needs of the modern smartphone user."
This is the fifteenth time RootMetrics has tested the mobile networks in San Diego and issued findings for the metro area. RootScore Reports provide a scientific, independent, consumer-focused assessment of mobile network performance.
Mobile Performance You Can Depend on
Reliability and speed are crucial to a consistently good mobile experience. RootMetrics indicates performance in these key areas with its network reliability category, a combination of results from data, call, and text tests; and its network speed category, which examines results across testing of data transfers, downloading email, and web/app tasks. Verizon, T-Mobile, and Sprint share the Network Reliability RootScore Award, marking Sprint's first award-win in this category. Meanwhile, Verizon and T-Mobile share the Network Speed RootScore Award for the second consecutive report.
The data performance category reflects how well networks perform in downloading and uploading data, performing email tasks, and downloading files that approximate loading typical webpages or apps. Verizon and T-Mobile share the award for data performance for the second testing period in a row. T-Mobile also records the fastest median upload speed at 18.5 Mbps, allowing a subscriber to upload a picture to social media in about two seconds. AT&T, however, records the fastest median download speed at 36.4 Mbps.
Call and Text Performance
Call and text capabilities are fundamental to a strong mobile experience. Call performance testing is based on how reliably each network can place and maintain calls, while text performance measures how reliably and quickly consumers can send and receive text messages. Notably, all four carriers share the award for call performance for the first time since 2016. Meanwhile, T-Mobile, AT&T, and Sprint share the Text Performance RootScore Award.
To evaluate the mobile experience in San Diego, RootMetrics conducted tests across all hours of the day and night from August 17 through August 26. Using smartphones purchased off the shelf at carrier stores, tests were conducted indoors at 57 locations and while driving 1,196 miles. For details about RootMetrics testing, see the methodology section of the RootMetrics website.
RootMetrics®, by IHS Markit, is mobile analytics that measures mobile network performance and offers insights into the consumer mobile experience. RootMetrics provides data on mobile network performance to help the networks improve and give consumers an end-to-end look at mobile performance. To ensure that RootMetrics testing reflects real-world mobile usage, testing is conducted based on where, when and how consumers use their smartphones most often.
© 2018 RootMetrics. All rights reserved.
FOR MORE INFORMATION:
Lori Niquette for RootMetrics