T-Systems has been honored with the "Outstanding Contribution Award"

COLOGNE, Germany, Nov. 7, 2013 /PRNewswire/ -- T-Systems' corporate consulting company, Detecon, has been honored with the "Outstanding Contribution Award" presented by the TM Forum, a working group in the IT and telecommunications industry drawing on more than 900 companies in 70 countries. This award has been given in recognition of the realization of a technical and organizational framework for the transfer of processes from the mobile network sector to the health care services market. The "TMX Framework" from the eHealth project team at Detecon gives telecommunications and pharmaceutical companies the foundation needed to develop jointly new business models on the basis of digitalized information. Just one example: a digital health care service like this enables patients to transfer their vital signs in real time from their smartphones to the online platform of their health insurance company. Service personnel connected to the platform use the protected data to offer patients dietary or exercise programs via video conference or other media.

Before "digital health services" like this can be realized, the cooperating market players must establish a joint technical platform and coordinate their service processes with one another. "One of the greatest challenges is found in the lack of interoperability of the processes," declared Sven Schuchardt, head of the eHealth project team at Detecon. "Standardized processes, IT, and information models are consequently the prerequisites for close meshing among various industries."

T-Systems' subsidiary, Detecon, made an intensive study of the requirements for cross-industry business models over a period of twelve months. In the first project, the consultants adapted the eTOM framework (enhanced Telecom Operations Map) from the TM Forum to bring it into alignment with processes in the health care sector. eTOM provides a toolkit of process building blocks for modeling all of the strategic and operational aspects of a business model in standardized, repeatable fashion. During the second project, the eHealth Catalyst Project, the Detecon consultants were joined by a number of member companies to illustrate how the various market players could use eTOM to implement business models, both those which already exist and those still in the concept drafting phase.

A practical example was provided by a real-life preventive care platform for patients which Detecon has implemented jointly with Deutsche Telekom and launched on the market.  "A common business model used by different companies will not work," said Sven Schuchardt, "unless there is a common business infrastructure which serves the overall operation, support, and billing activities of all of the participants." The eHealth Catalyst Project was continued under the direction of Detecon at the TM Forum Digital Disruption 2013 in San Jose (USA) and expanded by the addition of more than 400 e-health processes.

In Germany, Detecon encourages the interchange between pharmaceutical companies, health insurance companies, medical technology enterprises, and telecommunications experts in the event series "Pharma Meets Telco" and by other opportunities. "Whether in the development of screening systems for the identification of relevant patient groups or in the support of patients' own responsibility and management of adherence, comprehensive ICT services will be the key to the provision of services at low cost," explained initiator Dr. Andreas Amann from Detecon.

"E-health solutions pave the way to better networking of health insurance companies, clinics, physicians, and patients and reduction of costs. They simultaneously improve the quality of care," emphasized Dr. Axel Wehmeier, Director of the Corporate Division Health Care at Deutsche Telekom. "Annual expenditures in German health care come to about €300 billion. Demographic development means that the number of service recipients will grow while the number of contributors will decline. Health care must react and develop new processes and structures — and Telekom is a competent partner to provide support in the form of innovative solutions during this transformation."

For additional information, go to:
www.detecon.com 
[email protected]

About Deutsche Telekom

Deutsche Telekom is one of the world's leading integrated telecommunications companies with 144 million mobile customers, 32 million fixed-network lines and more than 17 million broadband lines (as of June 30, 2013). The Group provides products and services for the fixed network, mobile communications, the Internet and IPTV for consumers, and ICT solutions for business customers and corporate customers. Deutsche Telekom is present in around 50 countries and has over 231,000 employees worldwide. The Group generated revenues of EUR 58.2 billion in the 2012 financial year – more than half of it outside Germany (as of December 31, 2012).

About T-Systems

Drawing on a global infrastructure of data centers and networks, T-Systems operates information and communication technology (ICT) systems for multinational corporations and public sector institutions. T-Systems provides integrated solutions for the networked future of business and society. The company's some 52,700 employees combine industry expertise and ICT innovations to add significant value to customers' core business all over the world.  T-Systems generated revenue of around EUR 10 billion in the 2012 financial year.

Detecon International GmbH

Detecon is a leading corporate consulting company operating worldwide; for more than 30 years, it has combined classic management consulting with outstanding technological competence. The focus of its activities is on the field of digital transformation. Detecon supports companies from all areas of business as they employ state-of-the-art communication and information technology to adapt their business models and operational processes to the competitive conditions and customer requirements of a digitalized, globalized economy. Detecon's expertise bundles the knowledge from the successful conclusion of management and ICT consulting projects in more than 160 countries. The company is a subsidiary of T-Systems International, the key account brand of Deutsche Telekom.

SOURCE T-Systems