ST. LOUIS, April 30, 2014 /PRNewswire/ -- Amdocs (NASDAQ: DOX), the leading provider of customer experience systems and services, today announced that FET (Far EasTone Telecommunications), a leading provider of mobile, fixed-line and broadband Internet services in Taiwan, has selected Amdocs products and services to modernize its charging and billing systems with real-time capabilities and facilitate the launch of 4G LTE services to the local marketplace.
Amdocs systems have been supporting FET's mobile billing operations for the past 10 years and will now be upgraded to Amdocs' flagship Convergent Charging and Billing solution, based on the Amdocs CES 9 product suite. Amdocs will deliver a full solution including third-party hardware and software, implementation, systems integration, testing, training and maintenance services.
"We chose Amdocs for the strength of its convergent charging and billing products, already proven at tier-one operators around the world, as well as for its dedicated professional services and global business process best practices," said Magdalina Lin, executive vice president of IT at FET. "Once deployed, the new solution will allow us to quickly launch innovative offerings and monetization models, and deliver an enhanced 4G LTE experience to our customers."
Following the deployment, FET will have a single, real-time charging engine and a single product catalog to allow the rapid introduction of real-time prepaid and postpaid services and bundles. FET will also be able to support hybrid accounts spanning multiple personas and devices and multi-hierarchy accounts. Using Amdocs' innovative real-time charging technology, the Amdocs solution enables best-in-class event processing performance on Linux-based software, benchmarked for subscriber bases of hundreds of millions of subscribers.
"With a single, convergent system that can support huge volumes of real-time prepaid and postpaid events generated from any service, whether mobile, fixed-line or broadband, and on low-cost hardware, FET will be able to reduce operational and hardware costs and cost-efficiently scale the system to support growing data usage and subscriber numbers, as well as additional lines of business," said Rebecca Prudhomme, vice president of product and solutions marketing at Amdocs. "By reducing total cost of ownership on the one hand, and leveraging the increasing use of data on the other, FET will maximize return on its network investments."
Amdocs has a strong focus on Asia Pacific and has been active in the region for 15 years. More than a third of Amdocs' employees are based in Asia Pacific and serve many customers across the Asia Pacific region including SingTel (Singapore), VTN (Vietnam), Reliance Communications (India), CSL Hong Kong, True Corporation (Thailand), XL Axiata (Indonesia) and Globe (Philippines). XL Axiata and Globe represent examples of successful deployments of Amdocs' convergent charging and billing software at tier-one operators.
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About Far EasTone
Far EasTone Telecommunications (FET) is a leading company in Taiwan which provides telecommunications and digital application services. FET honors "Trustworthy, Proactive, Innovative, Accountable, Collaborative" as its core values. Since its inception in 1997, "Closing the Distance" has always been the brand spirit of FET, and the Company continues to innovate and develop in the hopes to "Stand out in Competition, Support Innovative Operations and Uphold our Solid Commitment."
For more than 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control and optimization product portfolio with value-driven professional services and managed services operations. With revenue of $3.3 billion in fiscal 2013, Amdocs and its more than 22,000 employees serve customers in over 80 countries.
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For more information, visit Amdocs at www.amdocs.com
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2013 filed on December 09, 2013 and our Form 6-K furnished for the first quarter of fiscal 2014 on February 11, 2014.