CAMBRIDGE, Mass., Nov. 13, 2012 /PRNewswire/ -- TalkTo (http://talkto.com) today announced its text-any-business app is now freely available on the Web. Now, people can easily send text messages to any business from the Web—as well as via the TalkTo iPhone and Android mobile apps—eliminating the need for time-wasting phone calls. TalkTo's mobile apps originally debuted when it was a finalist at TechCrunch Disrupt 2011. Check out a video at http://bit.ly/talktovideo
People that prefer to text instead of call— such as busy parents, students and young professionals— have already been using the TalkTo mobile app to text for information, make reservations or book appointments. The new Web app now makes texting businesses possible from a home or office computer, and keeps conversations synced across all devices, meaning users can send a message from anywhere, and get on with their day.
"We all have a need to talk to businesses, but who wants to make phone calls?" said TalkTo CEO, Stuart Levinson. "We believe asking questions and getting stuff done should be as easy as texting a friend. Forget searching for a business' phone number and placing a dreaded call: now you can text from anywhere, even on the Web."
TalkTo user Jen DeAngelis said: "As a busy working Mom, I have a never-ending to do list and little time to get it all done. When you've five minutes before the school run to get ten things off your to-do list, you simply don't have the time to make phone calls. But since I discovered TalkTo, I've been so much more productive."
With the new TalkTo Web app, users simply enter the name of the business they want to contact and type in their question, request or feedback. TalkTo makes sure the message is delivered to the business and sends a timely response. If the business is closed, users receive a response once the business opens—so they don't need to set reminders or make multiple attempts to contact.
To make all this possible, TalkTo works in the background to find the best way to contact the business with messages. It can deliver them by chat, SMS, email, or even an old-fashioned phone call if necessary, and then makes sure you receive a text response. Some businesses are faster than others, and TalkTo tracks responsiveness as a gauge of customer service and engagement.
Consumers can already reach millions of businesses on TalkTo, and any business can freely customize the way in which they receive consumers' messages at http://talkto.com/claim.
Now you can text businesses, just like you text your friends. TalkTo makes it simple to text a message to any business from the Web or your mobile device to get information, find a product, or make appointments and reservations. Use TalkTo to ask a question and then get on with your day: the people at TalkTo follow through to make sure you get a timely response. TalkTo is headquartered in Cambridge, MA and venture-backed by Matrix Partners. More at http://talkto.com.