MIDDLETON, Wis., April 23, 2012 /PRNewswire/ -- TantaComm, long-known for its reputation as a leading interaction recording provider within the call recording industry, recently launched TantaComm Protect, an evolution of its current PCI compliance enablement product. TantaComm Protect is a suite of solutions designed to ensure the integrity and security of recorded interactions and to enable BPOs to meet the 12 PCI-DSS requirements by offering two solutions that are flexible enough to work in a variety of environments.
"Historically, we've delivered industry-leading interaction recording software supplemented by solutions that help our clients achieve a PCI compliant environment. With input from a wide array of clients, we've taken the next step with our latest compliance product evolution, TantaComm Protect. This multi-tiered product gives our customers tremendous flexibility to choose a solution that best aligns with their compliance strategy and existing infrastructure," stated Ruben Moffett, Chief Operating Officer.
TantaComm worked in conjunction with industry QSA leader, Tech Lock, to design and architect a product that allows organizations to adhere to PCI compliance standards. "TantaComm Protect passed with flying colors. I was immediately impressed with the product's out-of-the-box secure configuration," said Michael Wright, Tech Lock's Chief Security Officer. "The TantaComm Protect suite helps organizations achieve PCI compliance by keeping voice and screen recordings securely encrypted."
TantaComm's Protect solution suite consists of two levels of protection, Protect and Protect SE. While the end result is the same with each solution, the key differentiator lies in the utilization of a secure database server (Protect) versus an encryption server cluster (Protect SE) to securely manage the encryption key.
TantaComm Protect builds upon the organization's foundational interaction recording software within the TantaComm IQ product suite by providing an additional level of security beyond the industry-leading compression that takes place when an interaction is captured. To learn more about TantaComm Protect, visit www.tantacomm.com or email [email protected] to schedule a live demo.
TantaComm is globally recognized as the premier provider of compliance recording and quality management solutions for Business Process Outsourcers (BPOs). TantaComm has an 18-year history of success minimizing risk, enhancing the customer experience, improving quality performance, and streamlining service delivery and administration. The company serves many of the world's largest BPOs with implementations on every continent. For more information, visit www.tantacomm.com.