TCN's Commitment to Innovation and Customer Service Drives Growth and Global Expansion

TCN, a cloud-based call center technology provider, announces explosive global growth, stemming from its dedication to innovation and customer service.

ST. GEORGE, Utah, Feb. 11, 2025 /PRNewswire/ -- TCN, a leading provider of cloud-based contact center solutions, today announced remarkable company growth and global expansion over the past year. The company has achieved a 25% year-over-year growth through its commitment to innovation and customer success in the rapidly evolving contact center landscape.

TCN has strategically expanded its global teams across key regions, including EMEA and APAC, strengthening its presence and ability to serve clients worldwide. This expansion has been instrumental in adding over 200 new logos to TCN's impressive client roster, spanning various industries.

The company's dedication to excellence has been recognized through several industry awards and accolades. TCN has been honored in multiple categories, including:

• Ethics in Sales (Stevie Awards)
• Sales and Customer Service (Stevie Awards)
• Top Workplace (Salt Lake Tribue)
• Customer Product of the Year (TMCnet)

These awards highlight TCN's commitment to ethical business practices, fostering a positive and productive work environment, and delivering exceptional customer service and cutting-edge products.

"This past year has been one of tremendous growth and success for TCN," said Darrin Bird, COO of TCN. "We are incredibly proud of our team's dedication and hard work, which has enabled us to achieve these remarkable results. Our focus on strategic global expansion, relentless product innovation and delivering exceptional customer experiences has been key to our success. We are excited to build on this momentum and continue to provide our clients with the best possible cloud contact center solutions."

Building on its momentum, TCN is excited to announce the global expansion of its annual user group conference, C3. This year's event will bring together TCN clients and partners from all over to network, share best practices and learn about the latest product innovations near TCN's headquarters in ST. George Utah. For more details see the C3 event website. TCN will also be holding a C3 User Conference in the United Kingdom for the first time. Details for the UK event can be found on the event website.

TCN is also committed to continuous product development and ove the past year has made significant updates to its compliance suite, omnichannel solutions, workforce engagement and analytics. With further plans to continue enhancing its current suite of cloud contact center solutions, TCN empowers clients to improve agent performance, personalize customer interactions and drive operational efficiency.

About TCN:
TCN is a global leader in cloud-based contact center solutions for accounts receivable management (ARM), healthcare providers, enterprises, contact centers and BPOs. TCN's comprehensive suite includes omnichannel solutions, automation, predictive dialers, IVR, Click2Pay, compliance solutions and real-time analytics, driving operational efficiency and customer satisfaction.

TCN promises immediate access to the latest TCN Operator platform, facilitating seamless scalability. With a commitment to excellence and a dedication to meet evolving business needs from start to finish through industry-leading customer service, TCN continues to redefine the contact center landscape. For further details, visit www.tcn.com.

SOURCE TCN, Inc.