TD Bank Ranks Highest in Small Business Customer Satisfaction in the Northeast, According to J.D. Power

Oct 30, 2013, 14:30 ET from TD Bank

CHERRY HILL, N.J., Oct. 30, 2013 /PRNewswire/ -- TD Bank, America's Most Convenient Bank®, is the Northeast's highest ranked bank in small business customer satisfaction according to the 2013 J.D. Power Small Business Banking Satisfaction StudySM. The study, in its eighth year, measures small business customer satisfaction with the overall banking experience by examining eight factors: product offerings, account manager, facility, account information, problem resolution, credit services, fees, and account activities.


TD Bank received a Small Business Banking Customer Satisfaction Index Ranking of 786, based on a 1,000-point scale, in the Northeast.

"We're thrilled to be recognized by our small business customers as a leader in providing a more satisfying banking experience for our customers," said Fred Graziano, TD Bank's Head of Commercial and Small Business Banking. "Our employees are focused on delivering legendary customer service and products that customers have come to expect from us. We want to thank small business owners for giving us the opportunity to meet their banking needs."

To learn more about TD Bank, America's Most Convenient Bank, stop by a store, visit us at, find us on Facebook at or on Twitter at

About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD." To learn more, visit