PISCATAWAY, N.J., Aug. 4, 2011 /PRNewswire/ -- Telcordia, a global leader in the development of mobile, broadband and enterprise communications software and services, today announced that for the sixth straight year it has been named the global market leader in Service Fulfillment by leading industry analyst firm, Analysys Mason. In a highly competitive market that is expected to grow to USD$3.2 billion by 2014, Telcordia Service Fulfillment continues to be the solution of choice for Communications Service Providers (CSPs) looking to realize the potential of new market opportunities, greater efficiencies and a better experience for customers.
Telcordia's number-one ranking appears in Analysys Mason's July 2011 report, Service Fulfillment Systems: Worldwide Market Shares 2010, which identifies the leaders in the service fulfillment systems market, and provides suppliers' worldwide market shares in a range of sub-categories including Order Management, Inventory Management, Activation and Engineering Tools. In addition to its overall leadership, Telcordia is credited as a market leader in three of the four sub-categories, with a "notable presence" in the fourth.
"In a steadily expanding space, Telcordia remains the overall global Service Fulfillment market leader for the sixth straight year," said Mark Mortensen, Principal Analyst, Analysys Mason. "Constant competition and the evolution of nextgeneration technologies will continue to be challenges for CSPs in the upcoming year, and there will be plenty of opportunity for market leaders, such as Telcordia, to provide solutions that lead to business growth and drive customer satisfaction."
"Our sustained leadership in service fulfillment highlights the value of our experience and the capabilities of our technology," said Bill Wanke, President, Operations Solutions, Telcordia. "We truly are helping CSPs realize the potential for lower costs, shorter time to market and a better customer experience by automating order processing, flow-through provisioning and fast activation of complex new services."
Telcordia, a global leader in the development of mobile, broadband and enterprise communications software and services, enables Communications Service Providers (CSPs), enterprises, suppliers and government entities to successfully deploy innovative and advanced services that help our clients realize operational efficiencies, drive revenue, and maintain a competitive edge in the new era of services-dominated communications. Telcordia has globally trusted expertise in software and services to meet the needs of customers and partners, including, consulting, next-generation OSS, network and application interconnection, service delivery and charging solutions, industry research and new technology development. Telcordia is headquartered in Piscataway, N.J., with offices throughout North America, Europe, Asia, Central and Latin America. (www.telcordia.com).
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