TeleHealth Services Receives Reseller of the Year Award from Austco Communication Systems

Healthcare communications leader receives top sales award and other honors for the North American region

Dec 16, 2010, 07:00 ET from TeleHealth Services

IRVING, Texas and RALEIGH, N.C., Dec. 16, 2010 /PRNewswire/ -- TeleHealth Services, the nation's leading provider of interactive patient education and communications solutions, today announced that it has received the "Reseller of the Year – United States" award by AUSTCO Communications Systems™, the leader in next-generation nurse call and management solutions. The awards are given to a select number of partners that have demonstrated passion, commitment and success with AUSTCO line of products.

Speaking on the occasion, Clayton Astles, Vice President Austco Communications Systems said, "The North American market is a vitally important market for Austco Communications Systems as we look at the future of our corporation, and we are delighted to be working with TeleHealth Services to help us address the complex hospital communications requirements of hospitals in the region. Although we have been working together for many years, TeleHealth has always demonstrated unmatched expertise and commitment, resulting in excellent success. The award is a direct reflection of how TeleHealth has continued to impress in terms of their ability to add value with Austco products when assisting customers in the evaluation and selection of new technologies."

AUSTCO's industry-leading Tacera solution is the latest advance in Nurse Call and Health Care Communication Systems. Tacera offers simplicity in real-time connections for Health Care professionals and patients. Tacera is the world's first true IP solution where all system components are fully configurable and have their own unique address for best-in-class supervision and system management. Nurse stations and Patient stations use VoIP (Voice over Internet Protocol) offering non-blocking audio connectivity when integrating wired and wireless solutions on your existing IT infrastructure. This also helps to lower cost by eliminating expensive middleware from other vendors.  

In addition to the "Reseller of the Year" award, TeleHealth also received the "Excellence in Sales Achievement" and "Excellence in Technical Knowledge" awards for their new EnterCall nurse call management software. Integrating TeleHealth's EnterCall software with a nurse call system improves patient care and responsiveness by delivering detailed reporting on their nurse call metrics across the system's entire footprint. Health care systems can then manage hospital efficiency and patient care by dramatically improving and managing response times. This is a critical need for enterprises' management of risk as industry studies continue to show systems lack visibility into facility nurse call metrics due to the outdated functionality of legacy technology.

"A combination of improved patient care, better visibility and control and cost reduction is a common need that we see and TeleHealth's proven technology addresses all these parameters very well, resulting in a very strong response by our customers," said Steve Sholtis, vice president of hospital communications systems at TeleHealth Services. "We are very proud to be chosen in recognition for our consistent performance in Austco's nurse call solutions. Being recognized for all three of these honors emphasizes the importance of our full solution approach, and validates the hard work of our employees who are dedicated in their sales and installation efforts and their strategic vision in conveying these solutions with the highest customer satisfaction."

About Austco:

Based in Perth, Western Australia Austco Communication Systems Pty, Ltd. has been a world leader since 1985 in the highly specialized field of electronic communications for healthcare and secure accommodation environments. Austco designs and manufactures dedicated microprocessor based and computer based nurse call systems for the hospital, long-term care, and dementia care markets. There are over 4,000 Austco call systems installed throughout 41 countries worldwide supported by their 9 international offices. For more information on Austco, visit the company's website at

About TeleHealth Services:

With more than 2,500 healthcare clients across the country, TeleHealth Services is the nation's leading provider of integrated technology and communications solutions for the healthcare market. Combining 50+ years of healthcare expertise and partnerships with industry leading manufacturers, TeleHealth Services is uniquely positioned to offer a full suite of hospital technology solutions that includes:

Headquartered in Raleigh, N.C., TeleHealth Services is a division of Telerent Leasing Corporation. Telerent, founded in 1957, operates as a subsidiary of ITOCHU International, Inc.  For more information on TeleHealth, call 800-733-8610, or visit at

SOURCE TeleHealth Services