SEATTLE, Dec. 21, 2017 /PRNewswire/ -- Telmediq, a leading provider of unified clinical communications for large hospitals and acute-care facilities, announced today that it was named a top-performing platform vendor in the KLAS Secure Communication 2017 report.
Released today, the KLAS report examines the evolving secure communication market, noting that the leaders in this space are those that go beyond basic HIPAA-compliant messaging to deploy tools for clinical collaboration and workflow integration. Telmediq's cloud-based solution integrates with more than 20 clinical, IT and Telecom systems to eliminate technology and workflow silos within the healthcare delivery environment. Rated as the top-performing offering in the secure communication market segment, Telmediq stood out in the report for secure communication, scheduling integration and proactive customer relationships.
"KLAS' data and insight is valuable not only for hospitals, but also for all the companies that create these products—KLAS serves to advance the capabilities and industry as a whole, ultimately leading to better patient outcomes," says Ben Moore, CEO and Founder of Telmediq. "We also want to thank our customers, who generously shared their time for this report and whose input has been invaluable in our product's evolution."
Telmediq's dedication to addressing physician's unique workflow requirements is reflected in the KLAS Technology vs. Service and Support Matrix, where Telmediq scored in the top right quadrant in both categories.
"Telmediq was able to drive tangible outcomes for our organization," one client noted. "They drove the integration with our on-call system. Apart from talking to our chief hospital staff and me, Telmediq also reached out to our other vendor and worked behind the scenes to make the integration work. We now have flawless integration."
Because no two hospital systems are alike, Telmediq's flexibility emerged as a key differentiator, with 100 percent of surveyed customers also affirming that the company doesn't "nickel and dime."
"There were a lot of vendors who could send a message to physicians," one director commented, "but the grouping of our on-call schedules was so complicated that there was no other system that could do what Telmediq did. Telmediq initially made a lot of changes in their software to accommodate our different call-schedule groupings and to allow it to work for our facility."
KLAS is a research and insights firm on a global mission to improve healthcare delivery by amplifying the provider's voice. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services and medical equipment to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Follow KLAS on Twitter at www.twitter.com/KLASresearch.
Telmediq is a leader in healthcare communications solutions for large hospital systems and acute-care facilities. Telmediq provides a unified clinical communication platform that integrates over 20 clinical systems (EHR, scheduling, lab, nurse call) and helps match technology with the way people work. Telmediq provides an integration and consolidation roadmap to reduce software and support costs, improve workflows and provide a single source for analytics, auditing and reporting. Our clients reduce patient wait times, improve patient handover times and improve physicians' work environment.