MUKILTEO, Wash., May 3, 2016 /PRNewswire/ -- Teo Technologies, a U.S.-based company that develops industry-leading communications solutions for the commercial, government, defense, and intelligence markets, today announced the availability of Teo Analytics to complement their Unified Communications and MultiChannel Call Center solutions.
"Teo Analytics helps organizations achieve high value data driven insights that would otherwise be cost prohibitive or impossible to gather," said Thomas Beck, vice president, sales and marketing at Teo.
Unified Communications (UC) and Call Center (CC) administrators and supervisors routinely access call detail records (CDRs) to monitor operational performance and plan human resources. Commonly, this data is then post processed with other data sets (often manually) to generate meaningful reports. This can be a time consuming and laborious task. Teo Analytics empowers organizations to leverage the full value of their data inventory with complete integration of their calling and web statistics, without any manual processing. The solution is capable of incorporating data from nearly any cloud or in-house source.
The majority of mid-market to enterprise organizations are relying on rather basic reports from disparate systems to manage their operations. Teo Analytics, in tandem with either Teo UC or CC solutions, is a real game changer in helping organizations unlock the true value of all their data. The ability to monitor customized, real time visual representations of their data helps executives and management be better informed, allowing for optimal business decisions.
About Teo Technologies
Teo is a U.S.-based company that develops industry-leading communications solutions for the commercial, government, defense, and intelligence markets. Teo's solution portfolio is the most comprehensive in the industry and comprises Unified Communications, Call Center, Contact Center, Analytics, and Secure VoIP solutions. For more information visit www.teotech.com.
Teo and the Teo logo are registered Trademarks of Teo Technologies Inc.
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SOURCE Teo Technologies, Inc.