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Teo's E911 Solution Sees Significant Traction Across Several Industries

Product momentum reaffirms value of leading emergency communications solution


News provided by

Teo

Aug 24, 2010, 08:00 ET

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MUKILTEO, Wash., Aug. 24 /PRNewswire/ -- Teo (http://www.teotech.com), an innovative telecommunications company, today announced several new customers for its Enhanced 911 (E911) Emergency Awareness Solution. Teo's affordable and effective E911 emergency notification system enables businesses and organizations across various industry sectors – from hotels and schools to city governments and private-sector businesses – to achieve real-time emergency communications capabilities.

"Teo offers the most affordable and flexible E911 solution on the market today, and because of this, we're seeing significant traction across a variety of industries," said Steve Hill, president of Teo. "Teo meets a significant need for a wide variety of businesses – the need to provide accurate real-time emergency communications to ensure the safety of employees, students and guests."

Currently, most U.S. states have either passed or are considering new legislation mandating that managers of multi-line telephone systems are responsible for being able to provide accurate physical location information in emergency situations for all 9-1-1 callers. However, many organizations rely on phone systems that share outside lines between inside extensions in a way that outside calls all appear to originate from the same number. The result is that calls made to public 911 call centers don't provide any information about the exact location of the caller. Emergency responders can determine that the call is originating from a certain building, but they cannot see which wing, floor or room it's coming from.

Because this presents serious obstacles to successful emergency management and creates significant liabilities for businesses, many organizations have turned to Teo's highly affordable E911 solution to enable a level of real-time emergency coordination not possible with traditional phone systems.

Common Ground Technology, a Pennsylvania-based technology sales company, turned to Teo's E911 solution for its customers after realizing that their existing telephone system couldn't meet their customers' demand for reliable emergency communications capabilities.

"Our customers were looking for a reliable and cost-effective emergency communications solution, but we couldn't achieve the functionality we needed through their existing infrastructure and service providers," said Steve Brook at Common Ground. "Teo was able to step in and seamlessly integrate with our customers' existing telecommunications platforms with the E911 solution."

Concordia University Chicago implemented Teo's E911 system on its 40-acre campus in order to reduce risk for the university and increase safety for its more than 5,000 students.

"For our university, E911 is a mission-critical technology – without it, there could be serious consequences to the health and safety of our students and staff as well as significant liabilities for the university," said Dennis Witte, Ph.D., Vice President for Administration, Concordia University Chicago. "It was also very important to us to have a solution that integrated seamlessly with our current infrastructure, as well as one we could support internally without having to rely heavily on outside technical support. Teo met all of these requirements and more."

Teo offers the industry's most effective and affordable E911 emergency notification systems, which enable administrators and designated personnel to pinpoint the exact origin of a 911 call in order to efficiently handle emergency situations. Features include 911 call recording, 911 call monitoring, secure automatic number identification (ANI) management, multiple group partitions for a variety of functions and much more. When a 911 call occurs, messages are automatically sent to need-to-know personnel via screen pops, mobile text messages and email. The E911 emergency notification systems are part of Teo's strong heritage and lineup of cutting-edge made-in-the-USA communications tools.

Teo E911 customers span a variety of industries, including city governments, hotels, universities and schools. The company's customer portfolio includes the City of Mesa in Arizona, Bedford School District in Pennsylvania and Vassar College in New York.

For more information on Teo's E911 solutions, visit http://www.teotech.com/solutions/e911.

About Teo

Teo is an innovative telecommunications company specializing in telephone and network solutions for Fortune 1000 companies, government agencies, educational institutions and small and large businesses around the world. The company, located in Mukilteo, Washington, offers an effective and affordable unified communications platform, VoIP telephones, Enhanced 911 (E911) Emergency Awareness Solutions, NT1 ISDN Network Terminations and ISDN Centrex Attendant Consoles. For more information about Teo, please visit http://www.teotech.com.

Media Contacts: Michelle Craig or Katie James, Nyhus Communications for Teo; 206.323.3733, [email protected], [email protected]

SOURCE Teo

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